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Firefox silently terminates

  • 2 réponses
  • 0 a ce problème
  • 9 vues
  • Dernière réponse par cor-el

cmmanley2490
cmmanley2490
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Please help me.

I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never comes up.

If I try to open it as administrator, it comes up but will not accept any web addresses. I can type in a web address but is doesn't go to the site. The screen just stares at me and does nothing.

Both Edge and Chrome work just fine. I have used Firefox for many years. I love it but has just stopped working. I have reinstalled it several times and the same problem occurs.

Mike Manley [edited phone# and email from public support forum]

Please help me. I made no changes to Firefox. It just stopped working. If I click on the icon I get a momentary hour glass, the hour glass goes away, and Firefox never comes up. If I try to open it as administrator, it comes up but will not accept any web addresses. I can type in a web address but is doesn't go to the site. The screen just stares at me and does nothing. Both Edge and Chrome work just fine. I have used Firefox for many years. I love it but has just stopped working. I have reinstalled it several times and the same problem occurs. Mike Manley [edited phone# and email from public support forum]

Modifié le par James

Toutes les réponses (2)

cheddar
cheddar
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Try clearing your search history.

Cela vous a-t-il été utile ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and other processes like the updater.

See:

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