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lost password

  • 2 réponses
  • 0 a ce problème
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  • Dernière réponse par cor-el

Is there a way I can reset my password without resetting my whole account? Please say yes.

Is there a way I can reset my password without resetting my whole account? Please say yes.

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Kay said

Is there a way I can reset my password without resetting my whole account? Please say yes.

https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

If you have your account recovery key then you may be able to.

Note that resetting the password for the Firefox Account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

If you use the Time Machine or other backup then try to restore file(s) from this backup.