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saving a file

  • 3 réponses
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  • Dernière réponse par cor-el
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jrebelojr65
jrebelojr65

When I try to download a document and save it Firefox saves it in AOL form so I can't open it from a download location. Why is this happening ?

When I try to download a document and save it Firefox saves it in AOL form so I can't open it from a download location. Why is this happening ?

Toutes les réponses (3)

Dropa
Dropa

Since this is a private account no one will be able to replicate the issue or know what is happening during the save. You should verify it's a downloaded format to use or if it's locked to their site.

Terry
Terry

What is "AOL form"? Files are normally downloaded in the format used to create them.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

If the file isn't saved with the correct file extension then Windows may not know how to open this file and you need to rename the file or make sure that you add the correct file extension hen you save the file.

What kind of files is this about?