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Firefox crashes when trying to play video (any video, on any website)

  • 1 réponse
  • 0 a ce problème
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  • Dernière réponse par Kiki

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Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use. I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

Toutes les réponses (1)

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Hey commandoclo,

Our team identified multiple crashing incidents after the 106 release and shipped a few dot releases to address the issues. Could you please update to the latest version (106.0.5) and let us know if the problem persists?

Thanks and apologize for the inconvenience.