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uninstall and reinstall and keep all my info

  • 3 réponses
  • 0 a ce problème
  • 105 vues
  • Dernière réponse par Terry
  • Archivé

ffuser2021
ffuser2021

M FF is really messed up. Too many pages do no appear correctly. I am not savvy and do not want to mess around. I would rather find which files to save for passwords and bookmarks and do an uninstall and a clean reinstall. If anyone is kind enough to give me a step by step on how do do this. Firstly which files do I save fore mym bookmarks and passowrd, after I have those files I guess I can uninstall and reinstall then replace those. Thanks

M FF is really messed up. Too many pages do no appear correctly. I am not savvy and do not want to mess around. I would rather find which files to save for passwords and bookmarks and do an uninstall and a clean reinstall. If anyone is kind enough to give me a step by step on how do do this. Firstly which files do I save fore mym bookmarks and passowrd, after I have those files I guess I can uninstall and reinstall then replace those. Thanks

Toutes les réponses (3)

TechHorse
TechHorse

Pehaps you could try refreshing your profile first? If the reason you are having issues is because of a problem with your profile, refreshing might help as it restores your profile back to defaults while keeping a lot of your data. See here: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But if you still want to manually backup data then re-install Firefox, is this any help? https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Modifié le par TechHorse

ffuser2021
ffuser2021 Auteur de la question

too scared to mess with this, I will just have to switch browsers or find someone to do it. The instructions assume a lot and I do not. Thanks anyway. Can an update cause an issue with a profile?

Terry
Terry

Here is some information about backing up a profile and copying information from an old profile to a new one. It seems to me that you need a new profile. That would be simpler than reinstalling and more likely to fix your issues. You can create a new profile with Firefox closed or open.

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile