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Google search stops working

  • 4 réponses
  • 2 ont ce problème
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  • Dernière réponse par ca266b
  • Résolu

frankT68
frankT68

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't use their website https://www.google.com or search using Firefox's address bar or search bar. Searching with other search engines like Bing is working normally. In order to get Google search working again, I have to close and restart Firefox. However, after some time, it stops working again. How can I fix this problem?

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't use their website https://www.google.com or search using Firefox's address bar or search bar. Searching with other search engines like Bing is working normally. In order to get Google search working again, I have to close and restart Firefox. However, after some time, it stops working again. How can I fix this problem?

Solution choisie

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also:

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Toutes les réponses (4)

klisod
klisod

Hello,

we've the same problem with the 32bit ESR version (now 91.9.1 but also former ESR versions) since about one month.

cor-el
cor-el
  • Top 25 Contributor
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Solution choisie

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also:

frankT68
frankT68 Auteur de la question

Thanx, cor-el. I've change the settings and so far it is looking good. I'm going to wait until the end of the day to see if it helped.

ca266b
ca266b

co-rel,

I tried the solution you listed and it did not fix the issue. Also, have cleared cookies, cache, history numerous times. Reset and reinstalled Firefox. Anything else I can try? Using Desktop and Windows 11 OS.