Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

78.9.1 Sending emails to groups/list of multiple emails

  • 4 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par sfhowes

kb11
kb11
more options

For sometime now I can't send emails to email groups/lists. I am using 78.9.1 and when I add a group to the email list the send button goes grey preventing you form being able to send the email. This started quite a few updates back. As you can see by the attached image the send button is greyed out the minute I add the board group/list to the email recipients. The from has been blacked out.

Thanks for any help you can give.

For sometime now I can't send emails to email groups/lists. I am using 78.9.1 and when I add a group to the email list the send button goes grey preventing you form being able to send the email. This started quite a few updates back. As you can see by the attached image the send button is greyed out the minute I add the board group/list to the email recipients. The from has been blacked out. Thanks for any help you can give.
Captures d’écran jointes

Solution choisie

I found the issue. It Cardbook add on. Once I removed it everything started working again.

Thanks

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Does it work in safe mode (hold Shift when launching TB)? I think there were cases where add-ons like Signature Switch caused this. Check also that the list has no Nickname or Description.

kb11
kb11 Auteur de la question
more options

No. Safe mode makes no difference and there are no nicknames or descriptions.

kb11
kb11 Auteur de la question
more options

Solution choisie

I found the issue. It Cardbook add on. Once I removed it everything started working again.

Thanks

sfhowes
sfhowes
  • Top 25 Contributor
more options

Odd that safe mode, which includes disabling all add-ons, like Cardbook, did not indicate the source of the problem.