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Use old database with new thunderbird install

Thunderbird Résolution de problèmes
Matt a répondu
MaxAxe
MaxAxe

Accessing old database from a new Thunderbird install?

Looking for a workaround, have not gotten help on Thunderbird crashing on startup in OSX. 

I could download and install a fresh copy in a test directory but it doesn't see accounts.
(In temporary test directory and not the Apps dir hoping 
  that would avoid it wiping out existing accounts in a fresh install)

Hoped I could manage to get the new install acquainted with the existing database.

If I could learn a bit more about the Thunderbird database organization on OSX... 

Is the database globally accessible, regardless the app location?


I have been without one email address for a month now, seems I don't have the current password recorded on paper.

Accessing old database from a new Thunderbird install? Looking for a workaround, have not gotten help on Thunderbird crashing on startup in OSX. I could download and install a fresh copy in a test directory but it doesn't see accounts. (In temporary test directory and not the Apps dir hoping that would avoid it wiping out existing accounts in a fresh install) Hoped I could manage to get the new install acquainted with the existing database. If I could learn a bit more about the Thunderbird database organization on OSX... Is the database globally accessible, regardless the app location? I have been without one email address for a month now, seems I don't have the current password recorded on paper.

Modifié le par MaxAxe

Toutes les réponses (1)

Matt
Matt
  • Les 25 premiers contributeurs

You still have not answered any of the questions you were asked. https://support.mozilla.org/en-US/questions/1286827

So you are without support because you are not participating.


Profile information can be found in the knowledge base here https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Likewise how to get crash Ids is discussed in this article. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-reports-outside-of-thunderbird

I suggest you go back and work with the QA manager over your crashes in the original topic.