Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When I open Firefox, it won’t load anything at all.

  • 3 réponses
  • 1 a ce problème
  • 48 vues
  • Dernière réponse par CNCC

alliecatm21
alliecatm21
more options

The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

Solution choisie

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

philipp
philipp
  • Moderator
more options

Solution choisie

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

alliecatm21
alliecatm21 Auteur de la question
more options

It worked! Thank you so much! I was starting to panic!

CNCC
CNCC
more options

Looks like a widespread problem with Firefox 70s being incompatible with Win 7 Compatibility Mode or on Windows 7 system like mine.