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In FF 60.8.0 esr, why does the video portion of some (but not all) YouTube videos freeze while the audio portion continues?

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The video portion of some YouTube videos freezes while the audio channel continues. I can advance the video using the slider, and the video will then play a few frames before it locks up again. Ths only happens with some videos, and there is nothing identifiable about those videos to differentiate them from videos that will play normally.

Initially, this problem appeared only if I right-clicked on a video to play it in a new tab, but now it seems to periodically happen regardless of which window.

The video portion of some YouTube videos freezes while the audio channel continues. I can advance the video using the slider, and the video will then play a few frames before it locks up again. Ths only happens with some videos, and there is nothing identifiable about those videos to differentiate them from videos that will play normally. Initially, this problem appeared only if I right-clicked on a video to play it in a new tab, but now it seems to periodically happen regardless of which window.
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Détails additionnels sur le système

Application

  • Agent utilisateur : Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0

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hellosct1
  • Top 25 Contributor
14 solutions 145 réponses

hi,

I think there's a problem with the drivers.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

thank's

hi, I think there's a problem with the drivers. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows thank's
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FredMcD
  • Top 10 Contributor
4187 solutions 58445 réponses

Agreed.

Agreed.
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Auteur de la question

That's a start, but it tells me that I need to update the Windows media update package, and when I try to do that, it tells me that it's not appropriate for my computer. Any suggestions?

That's a start, but it tells me that I need to update the Windows media update package, and when I try to do that, it tells me that it's not appropriate for my computer. Any suggestions?
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FredMcD
  • Top 10 Contributor
4187 solutions 58445 réponses
That you should ask here, https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10
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