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Last update killed my Facebook and Yahoo accounts, all data gone! Can you fix this?

  • 1 réponse
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par Wesley Branton
  • Archivé

Chuck777
Chuck777

I just booted up, and got an update page telling me about all the goodies I don't care about. Then I tried to log in to Facebook for the second time today, and got a new account page! Same with Yahoo! ALL MY DATA IS NOW UNAVAILABLE! Messages. posts, e-mails are GONE!

Can your fix this issue? You created it. I am very very unhappy with Mozilla, right now.

Charles Klein Somerset, NJ 08873

I just booted up, and got an update page telling me about all the goodies I don't care about. Then I tried to log in to Facebook for the second time today, and got a new account page! Same with Yahoo! ALL MY DATA IS NOW UNAVAILABLE! Messages. posts, e-mails are GONE! Can your fix this issue? You created it. I am very very unhappy with Mozilla, right now. Charles Klein Somerset, NJ 08873

Toutes les réponses (1)

Wesley Branton
Wesley Branton

To clarify, Firefox has no access or control over your online accounts. Therefore, updates to Firefox have no impact over your Facebook or Yahoo accounts since information about your account is stored by the website only.

If you are trying to login to those accounts, obviously you are not using the correct email/username.