Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

authentication failed messsage when trying to access e yahoo mail

  • 1 réponse
  • 1 a ce problème
  • 51 vues
  • Dernière réponse par WestEnd

jlpinky
jlpinky

Tried to get into yahoo mail. Get the following error message when trying to access password:

SAML 2/0 authentication failed. followed by a long e-mail address followed by; Error details FBTSML.21.5E The name identifier policy in the authentication request could not be met by this identity provider.

What gives?

Tried to get into yahoo mail. Get the following error message when trying to access password: SAML 2/0 authentication failed. followed by a long e-mail address followed by; Error details FBTSML.21.5E The name identifier policy in the authentication request could not be met by this identity provider. What gives?

Toutes les réponses (1)

WestEnd
WestEnd

You should contact yahoo email support about this since this isn't a firefox end user help support to fix another email provider login issue. Otherwise sounds like there is a certificate issue and that would be something yahoo needs to fix.