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Firefox Account won't accept my new password even if it meets all criteria

  • 2 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par cor-el

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Trying to change my Firefox Account (Sync) password. From https://accounts.firefox.com/settings?service=sync&context=fx_desktop_v3&entrypoint=preferences It keeps highlighting in red: "It is not in the public database of 50,000 most common leaked passwords". The list is shown in mozilla.github.io/application-services/docs/accounts/50000-most-common-passwords.html My password is not in there. Even if I type some extra random characters to extend the password, it keeps rejecting it.

Trying to change my Firefox Account (Sync) password. From https://accounts.firefox.com/settings?service=sync&context=fx_desktop_v3&entrypoint=preferences It keeps highlighting in red: "It is not in the public database of 50,000 most common leaked passwords". The list is shown in mozilla.github.io/application-services/docs/accounts/50000-most-common-passwords.html My password is not in there. Even if I type some extra random characters to extend the password, it keeps rejecting it.

Toutes les réponses (2)

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Hi,

we are interested to know which version you are using. Currently, the version available is version 66. If you can check to see the problem is still present

Thank's

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In case of issues try to log in to the Firefox Account via this website.