Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

drag and drop not working

  • 1 réponse
  • 1 a ce problème
  • 37 vues
  • Dernière réponse par Kevin_T

more options

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install

Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs)

Update: -uninstalled and reinstalled TB with no change.

-uninstalled all add-ons, no change.

-reinstalled add-ons, no change.

-dragging files to attach to new email works


Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop.

Thank you.

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs) Update: -uninstalled and reinstalled TB with no change. -uninstalled all add-ons, no change. -reinstalled add-ons, no change. -dragging files to attach to new email works Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop. Thank you.

Modifié le par Kevin_T

Solution choisie

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin