Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can't login to Lastpass extention

  • 1 réponse
  • 1 a ce problème
  • 89 vues
  • Dernière réponse par Shadow110

I try to login to lastpass extention. And got message check internet connection. I try other browser and can login. So problem not in internet connection. i reinstall Firefox, i clean cahche, i delete profile. Nothing helps. Also i can't connect to lastpass web site.

I try to login to lastpass extention. And got message check internet connection. I try other browser and can login. So problem not in internet connection. i reinstall Firefox, i clean cahche, i delete profile. Nothing helps. Also i can't connect to lastpass web site.

Toutes les réponses (1)

Hi, please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST

If does not work please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

If does not work contact Lastpass Support.

Please let us know if this solved your issue or if need further assistance.