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Letters replaced with '???' in sent emails

  • 2 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par rajamangalore

rajamangalore
rajamangalore
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We are sending(employees) emails with different languages(Arabic, English, German, Turkish and other). However, some of the language sentences turn to '?????' in the emails when clients receive it. Attached screenshot!

I have tried all of the options like changing the fonts in HTML(lang attribute) and using Plain/HTML for message writing. All failed.

It had no issues before. Screenshot URL: https://www.aras-group.ae/wp-content/uploads/2018/02/Error.jpg (It's not uploading in Upload section!)

We are sending(employees) emails with different languages(Arabic, English, German, Turkish and other). However, some of the language sentences turn to '?????' in the emails when clients receive it. Attached screenshot! I have tried all of the options like changing the fonts in HTML(lang attribute) and using Plain/HTML for message writing. All failed. It had no issues before. Screenshot URL: https://www.aras-group.ae/wp-content/uploads/2018/02/Error.jpg (It's not uploading in Upload section!)

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Try changing our font to something other than Arial

rajamangalore
rajamangalore Auteur de la question
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Same issue. I think because of encryption while sending email? Or Thunderbird doesn't support other languages?