Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Restore Synced data on new PC

  • 1 réponse
  • 1 a ce problème
  • 23 vues
  • Dernière réponse par Paul

more options

Hi,

I have new computer (the old one has died) and I installed fresh copy of FF and I login with my FF account now how can I restore bookmarks and passwords that were synced on old computer? Or am I just lost all of bookmarks?

Pls help!!!

Hi, I have new computer (the old one has died) and I installed fresh copy of FF and I login with my FF account now how can I restore bookmarks and passwords that were synced on old computer? Or am I just lost all of bookmarks? Pls help!!!

Toutes les réponses (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.