Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.
Archivé

I can't update to the latest version of firefox

Firefox Installation et mises à jour
jscher2000 -... a répondu
debzb
debzb

I am unable to install the latest version of firefox to my Mac. I have version 36.0. I have the latest version of MacOS. When i try to update it asks me if I want to replace the version I have and when i say yes, it doesn't update. I've tried everything.

I am unable to install the latest version of firefox to my Mac. I have version 36.0. I have the latest version of MacOS. When i try to update it asks me if I want to replace the version I have and when i say yes, it doesn't update. I've tried everything.

Toutes les réponses (2)

Shadow110
Shadow110

Wow that is a big jump from ver 36 to 56. I would say this is the reason.

I do not know the compatibility of profiles between such a gap. I would suggest exporting your bookmarks as HTML and screen shoot your passwords just in case. https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Suggest uninstall it all as nothing is the same in code wise.

Note : Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Note : Flash Player Version: 27.0.0.183 is current version

Please let us know if this solved your issue or if need further assistance.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

I'm a Windows person. My understanding of uninstalling an old version of Firefox on Mac is limited, but I've read that it involves "trashing" a file -- without removing any of your accumulated data. Do either of these articles help? If they do not automatically adapt to MacOS, please expand the Editing Tools section in the left column and use the OS selector to choose MacOS.