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Early bird wiped out mail accounts auto config does not work

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Turned on computer and opened Early Bird to find all three email accounts gone. Program offers new account or to auto config existing account. Fails to find existing account and does not allow manual configuration. Desperate woman would appreciate any available help. I will try to log on for my email but always use pop.

Turned on computer and opened Early Bird to find all three email accounts gone. Program offers new account or to auto config existing account. Fails to find existing account and does not allow manual configuration. Desperate woman would appreciate any available help. I will try to log on for my email but always use pop.

Solution choisie

spry said

Yes, was it crapcleaner that did me in? I have been able to setup all my email accounts but have lost all old mail and calendar. My address book is all that survived. My subfolders are gone as well.

New CCleaner build:

https://forum.piriform.com/index.php?showtopic=48428&p=284171

Lire cette réponse dans son contexte 2

Détails additionnels sur le système

Application

  • Agent utilisateur : Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:53.0) Gecko/20100101 Firefox/53.0

Plus d’informations

Airmail
  • Top 25 Contributor
1803 solutions 7810 réponses

Réponse utile

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Seems to be a common problem this morning. This is being reported to Bugzilla.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared Seems to be a common problem this morning. This is being reported to Bugzilla.

Auteur de la question

Thank you for your quick response. I've configured my email again but lost all of my calendar I sure hope someone can do a roll back. My foxfire was all messed up this morning as well and I guess I will be forced to use IE.

Thank you for your quick response. I've configured my email again but lost all of my calendar I sure hope someone can do a roll back. My foxfire was all messed up this morning as well and I guess I will be forced to use IE.
Airmail
  • Top 25 Contributor
1803 solutions 7810 réponses

Réponse utile

Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?

Do you use the program CCleaner? What antivirus are you using? What version of Thunderbird do you have?

Auteur de la question

Yes, was it crapcleaner that did me in? I have been able to setup all my email accounts but have lost all old mail and calendar. My address book is all that survived. My subfolders are gone as well.

I am using earlybird 54.0a2 (2017-06-12) (32-bit) I am using Windows Defender

Yes, was it crapcleaner that did me in? I have been able to setup all my email accounts but have lost all old mail and calendar. My address book is all that survived. My subfolders are gone as well. I am using earlybird 54.0a2 (2017-06-12) (32-bit) I am using Windows Defender
Airmail
  • Top 25 Contributor
1803 solutions 7810 réponses

Thanks for the info. I am trying to find a common link to the 14 or so lost profile today.

Thanks for the info. I am trying to find a common link to the 14 or so lost profile today.
sfhowes
  • Top 25 Contributor
678 solutions 2917 réponses

Solution choisie

spry said

Yes, was it crapcleaner that did me in? I have been able to setup all my email accounts but have lost all old mail and calendar. My address book is all that survived. My subfolders are gone as well.

New CCleaner build:

https://forum.piriform.com/index.php?showtopic=48428&p=284171

''spry [[#answer-977186|said]]'' <blockquote> Yes, was it crapcleaner that did me in? I have been able to setup all my email accounts but have lost all old mail and calendar. My address book is all that survived. My subfolders are gone as well. </blockquote> New CCleaner build: https://forum.piriform.com/index.php?showtopic=48428&p=284171