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Why do I always receive multiple copies of emails containing photos or sound files.

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par Toad-Hall

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Anytime I receive an email containing a photo or sound file, I receive multiple copies; the copies are received very slowly and the process bogs down my email. It is like the message is not cleared from the server once delivered to my in-box.

Anytime I receive an email containing a photo or sound file, I receive multiple copies; the copies are received very slowly and the process bogs down my email. It is like the message is not cleared from the server once delivered to my in-box.

Toutes les réponses (3)

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my guess is you have it exactly right. Try disabling your anti virus mail scanner component.

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I'm using Micorsoft Security Essentials; How do I turn the feature off? In TB, options, antivirus, allow antivirus clients to quarantine individual messages (on or off)..... Will I now be vulnerable to infection through emails? Could this have anything to do with leaving messages on the server? Thanks.

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re :I'm using Micorsoft Security Essentials; How do I turn the feature off?

This is not a Thunderbird issue, so unless someone else is using exactly the same, I would suggest you ask this in a microsoft forum. Suggest you stop it dfrom scanning Thunderbird fodler on startup and also scanning incoming/outgoing mail.

Infection usually is in the form of attachments which you open or other types of malware etc via remote content. In Thunderbird remote content is by default not enabled. All attachments should still scanned as they are opened by a different program. Never allow remote viewing or open attachments that look bogus.