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Access to videosettings in the browser, to solve a problem with green spots

  • 2 réponses
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  • Dernière réponse par Laura92

Laura92
Laura92

Hello Everyone!

Whenever I watch a video online, be it on youtube or facebook, I often get green spots in the video (as can be seen in the first attachment). My compute manufacturer (Medion) told me to right-click on the video to access the settings (instellingen) and then to disable hardware-acceleration. However as can be seen in the second screenshot, I cannot access the settings of a video online. So I was wondering whether I was looking in the wrong place? I could not find an answer in mozilla support. Thank you for your time! Hopefully you will be able to help me.

Sincerely,

Laura

Hello Everyone! Whenever I watch a video online, be it on youtube or facebook, I often get green spots in the video (as can be seen in the first attachment). My compute manufacturer (Medion) told me to right-click on the video to access the settings (instellingen) and then to disable hardware-acceleration. However as can be seen in the second screenshot, I cannot access the settings of a video online. So I was wondering whether I was looking in the wrong place? I could not find an answer in mozilla support. Thank you for your time! Hopefully you will be able to help me. Sincerely, Laura
Captures d’écran jointes

Modifié le par Laura92

Solution choisie

This is not about the (context) menu on the web page, but about a setting in Firefox.

You can try to disable hardware acceleration in Firefox.

  • Extra > Opties > Geavanceerd > Algemeen: Navigeren: "Hardwareversnelling gebruiken wanneer beschikbaar"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

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cor-el
cor-el
  • Top 25 Contributor
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Solution choisie

This is not about the (context) menu on the web page, but about a setting in Firefox.

You can try to disable hardware acceleration in Firefox.

  • Extra > Opties > Geavanceerd > Algemeen: Navigeren: "Hardwareversnelling gebruiken wanneer beschikbaar"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Laura92
Laura92 Auteur de la question

Hello Cor-el,

Thank you very much, I haven't problems with green spots after disabling the hardware acceleration.

Sincerely,

Laura