Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes

  • 1 réponse
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par FredMcD

nilufer7
nilufer7
more options

I can't browse anymore. Firefoz crashes constantly. On Safe Mode, I can check my e-mails only. The latest crash report: plugin-container.exe 

                                        AppName plugin-container.exe
                                        AppVer: 37.0.1.5570
                                        ModName: mozalloc:dll
                                        ModVer: 37.0.1.5570
                                        Offset: 00001n1

I have Windows XP, purchased in 2005. It is a HP, 200 GB, 512 MB, 516 Intel Pentium 4 Processor. I know that XP is no longer supported by MS since 4/2014.

So, what is your feedback ? How can I stop the crashes ?

Thx in advance.

I can't browse anymore. Firefoz crashes constantly. On Safe Mode, I can check my e-mails only. The latest crash report: plugin-container.exe AppName plugin-container.exe AppVer: 37.0.1.5570 ModName: mozalloc:dll ModVer: 37.0.1.5570 Offset: 00001n1 I have Windows XP, purchased in 2005. It is a HP, 200 GB, 512 MB, 516 Intel Pentium 4 Processor. I know that XP is no longer supported by MS since 4/2014. So, what is your feedback ? How can I stop the crashes ? Thx in advance.

Toutes les réponses (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox.

While still in Safe Mode;

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.