Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

In gmail, clicking "show trimmed content" crashes firefox

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par kal9988

kal9988
kal9988
more options

In Gmail, when there's a long thread of conversation, and I click on "show trimmed content," the Firefox window turns white and Windows says "program is not responding." I have to force quit and restart Firefox. Can someone please help me?

In Gmail, when there's a long thread of conversation, and I click on "show trimmed content," the Firefox window turns white and Windows says "program is not responding." I have to force quit and restart Firefox. Can someone please help me?

Toutes les réponses (2)

carbohydrates
carbohydrates
more options

Does your computer have enough RAM to handle opening the full conversation?

Try opening Firefox in Safe Mode to disable all addons, and try again. If it is a problem with one of your addons, it will work in safe mode.

kal9988
kal9988 Auteur de la question
more options

I have 16 GB RAM, and I have no Firefox addons. Yet every time I clicked on the "trimmed content" button when there is a long string of emails, FIrefox freezes, and the "This program is not responding" box pops up.