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update not updating

Firefox Installation et mises à jour
Jeffries a répondu
Jeffries
Jeffries

I have the current version of firefox, it is up to date however it says that I have an old version of firefox and need to update. I have tried removing the program completely and re-adding it, and it still says I am not up to date on the current version. I've gone to the Help section to check our version, and we are up to date. Any help out there?

I have the current version of firefox, it is up to date however it says that I have an old version of firefox and need to update. I have tried removing the program completely and re-adding it, and it still says I am not up to date on the current version. I've gone to the Help section to check our version, and we are up to date. Any help out there?

Toutes les réponses (4)

CoryMH
CoryMH

Hello,

That's strange, are you on version 32? According to the sidebar, your browser is detected as Firefox 3.6.3.

If you do not mind doing new install, you could download a new copy from:

Or if you need a different localization:

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Solution choisie

You have a corrupted user agent that identifies you as Firefox/3.6.3

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) FBSMTWB

See:

Jeffries
Jeffries Auteur de la question

Thank you so much for all your helpful information. I thought my system was corrupted. I have completed the steps to go to history and delete cookies and cache and selected to clear now. But when I went to update to the current version it is still giving me the same error message. Any suggestions?

Jeffries
Jeffries Auteur de la question

Solved! Thanks to you all for your kindness!!