SUMO community discussions
Links to third-party download sites
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I don't see this covered in the Mozilla Support rules and guidelines, and can't find previous discussions about it.
If someone points users to a third-party download site for Firefox, I think we should remove or edit the link.
What does everyone else think?
I don't see this covered in the [[Forum rules and guidelines]], and can't find previous discussions about it.
If someone points users to a third-party download site for Firefox, I think we should remove or edit the link.
What does everyone else think?
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Only exception I think would be is portable Firefox. https://portableapps.com/apps/internet/firefox_portable
Third-party builds of Firefox, I would rather people just mention them at most without a link.
Only exception I think would be is portable Firefox. https://portableapps.com/apps/internet/firefox_portable
Third-party builds of Firefox, I would rather people just mention them at most without a link.
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I do agree, we should be pointing all users to mozilla.org for downloads.
I do agree, we should be pointing all users to mozilla.org for downloads.
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It's been a week, and no-one has disagreed, so the next step is proposed changes to the Mozilla Support rules and guidelines page.
We could add a paragraph in the Links section with the following:
Do not post links to third-party download sites for Mozilla products. Third-parties sometimes fetch the wrong builds, or add malicious software to the download. Moderators may edit or remove links to third-party download sites.
Preview: https://support.allizom.org/en-US/kb/forum-rules-and-guidelines
It's been a week, and no-one has disagreed, so the next step is proposed changes to the [[Forum rules and guidelines]] page.
We could add a paragraph in the ''Links'' section with the following:
<blockquote>
'''Do not post links to third-party download sites for Mozilla products.''' Third-parties sometimes fetch the wrong builds, or add malicious software to the download. Moderators may edit or remove links to third-party download sites.
</blockquote>
Preview: https://support.allizom.org/en-US/kb/forum-rules-and-guidelines
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Chris Ilias said
It's been a week, and no-one has disagreed, so the next step is proposed changes to the Mozilla Support rules and guidelines page.
We could add a paragraph in the Links section with the following:
Do not post links to third-party download sites for Mozilla products. Third-parties sometimes fetch the wrong builds, or add malicious software to the download. Moderators may edit or remove links to third-party download sites.
Preview: https://support.allizom.org/en-US/kb/forum-rules-and-guidelines
Looks great. IMO you should add that paragraph to the Links section of Mozilla Support rules and guidelines. I'll post a link to this thread in that article's own Discussion forum.
''Chris Ilias [[#post-74723|said]]''
<blockquote>
It's been a week, and no-one has disagreed, so the next step is proposed changes to the [[Forum rules and guidelines]] page.
We could add a paragraph in the ''Links'' section with the following:
<blockquote>
'''Do not post links to third-party download sites for Mozilla products.''' Third-parties sometimes fetch the wrong builds, or add malicious software to the download. Moderators may edit or remove links to third-party download sites.
</blockquote>
Preview: https://support.allizom.org/en-US/kb/forum-rules-and-guidelines
</blockquote>
Looks great. IMO you should add that paragraph to the Links section of [[Forum rules and guidelines]]. I'll post a link to this thread in that article's own Discussion forum.
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Tyler Downer said
I do agree, we should be pointing all users to mozilla.org for downloads.
Yes, except for Thunderbird, since https://www.mozilla.org/thunderbird redirects to https://www.thunderbird.net/
A better solution might be to suggest linking to the related SUMO KB article; for example:
Install Thunderbird on Windows
How to install Firefox on Windows
Install an older version of Firefox
''Tyler Downer [[#post-74691|said]]''
<blockquote>
I do agree, we should be pointing all users to mozilla.org for downloads.
</blockquote>
Yes, except for Thunderbird, since https://www.mozilla.org/thunderbird redirects to https://www.thunderbird.net/
A better solution might be to suggest linking to the related SUMO KB article; for example:
[[Installing Thunderbird on Windows]]
[[How to download and install Firefox on Windows]]
[[Install an older version of Firefox]]
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I've submitted the proposed content to the Mozilla Support rules and guidelines page.
I've submitted the proposed content to the [[Forum rules and guidelines]] page.
