I am starting this thread as a place for contributors to report websites or installed applications that are providing messages to Firefox 10.0 users about them using an "incompatible browser" when they didn't get type of message with Firefox 9.0 or earlier version and might be related to the new double-digit UA.
I am starting this thread as a place for contributors to report websites or installed applications that are providing messages to Firefox 10.0 users about them using an "incompatible browser" when they didn't get type of message with Firefox 9.0 or earlier version and might be related to the new double-digit UA.
https://support.mozilla.org/en-US/questions/916760 <br />
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This would be a great candidate for an issue specific tag. When people see threads about this issue, just tag it, then you can link to the tag search results.
This would be a great candidate for an issue specific tag. When people see threads about this issue, just tag it, then you can link to the tag search results.
If "incompatible browser" messages are occurring more frequently with Firefox 10 then they did in the past, it may be time to un-archive and update How to reset the default user agent on Firefox with a new section for Firefox 10 and above.
The following issues are KNOWN. However, it's very unclear how widespread they are/are going to be. Please help by linking to forum questions with these issues in this thread so that we can evaluate if they're worth a stop-ship for.
<snip>
3. The two-digit user agent may confuse some websites and users may get notifications that their browser is out-of-date. Please get URLs and we'll try to work with the sites to correct this.
I just posted a comment in that discussion, linking to this thread.
If "incompatible browser" messages are occurring more frequently with Firefox 10 then they did in the past, it may be time to un-archive and update [[Websites or add-ons incorrectly report incompatible browser]] with a new section for Firefox 10 and above.
The [http://www.mozilla.org/en-US/firefox/10.0/releasenotes/ Firefox 10.0 release notes] include information on this under Known Issues (note that the [[Latest Firefox issues]] KB article links to the release notes):
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''Two-digit browser version numbers may cause a small number of [https://hacks.mozilla.org/2012/01/firefox-goes-2-digit-time-to-check-your-ua-sniffing-scripts/ website incompatibilities] (see [https://bugzilla.mozilla.org/show_bug.cgi?id=690287 690287])''
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P.S. See also the "Firefox 10, top issues ..." thread started Jan 30th,
https://support.mozilla.org/en-US/forums/contributors/708122
''Cww said''
<blockquote>
'''Top issues'''<br><br>
The following issues are KNOWN. However, it's very unclear how widespread they are/are going to be. Please help by linking to forum questions with these issues in this thread so that we can evaluate if they're worth a stop-ship for.<br>
<snip><br>
3. The two-digit user agent may confuse some websites and users may get notifications that their browser is out-of-date. Please get URLs and we'll try to work with the sites to correct this.
</blockquote>
I just posted a comment in that discussion, linking to this thread.
If "incompatible browser" messages are occurring more frequently with Firefox 10 then they did in the past, it may be time to un-archive and update How to reset the default user agent on Firefox with a new section for Firefox 10 and above.
''AliceWyman [[#post-44976|said]]''
<blockquote>
If "incompatible browser" messages are occurring more frequently with Firefox 10 then they did in the past, it may be time to un-archive and update [[Websites or add-ons incorrectly report incompatible browser]] with a new section for Firefox 10 and above.
</blockquote>
Discussion here: https://support.mozilla.org/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser/discuss/2324
Since I updated Firefox, Fed Ex keeps saying Browser not compatible: Your current browser is not supported by this area of fedex.com You may experience unexpected results while using your browser to access this page. Supported browsers include: Windows Microsoft Internet Explorer 5.5+ Mozilla Firefox 1.0+ Netscape 7.0+
Posted today by Firefox 10 user:
*https://support.mozilla.org/en-US/questions/918386 After updating, I get this: Your current browser is not supported by this area of fedex.com
<blockquote>
Since I updated Firefox, Fed Ex keeps saying Browser not compatible: Your current browser is not supported by this area of fedex.com You may experience unexpected results while using your browser to access this page. Supported browsers include: Windows Microsoft Internet Explorer 5.5+ Mozilla Firefox 1.0+ Netscape 7.0+</blockquote>
Web site barchart.com does not allow me to make my interactive charts. It states that firefox this version is not compatible with the ability to create these charts.
Posted yesterday by Firefox 10.0.1 user:
*https://support.mozilla.org/en-US/questions/918829 web site barchart.com charts do not allow interactive charts with this version of firefox
<blockquote>Web site barchart.com does not allow me to make my interactive charts. It states that firefox this version is not compatible with the ability to create these charts. </blockquote>
Someone is mentioning problems with "Read and Write 10 Gold text help software" see /questions/918837 maybe someone could assist that user. The site is http://www.texthelp.com/UK/our-products/readwrite but at first glance it appears likely to be paid for software.
Update, I made my own enquiry, and was emailed that this is a known problem being worked on. texthelp updated the thread.
Someone is mentioning problems with ''"Read and Write 10 Gold text help software"'' see [/questions/918837] maybe someone could assist that user. The site is http://www.texthelp.com/UK/our-products/readwrite but at first glance it appears likely to be paid for software.
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Update, I made my own enquiry, and was emailed that this is a known problem being worked on. texthelp updated the thread.
I upgraded to Firefox 10 and now the Point2Point software for property management is not functioning properly. P2P informed me that Mozilla is aware of this and that in the meantime I should go back to Firefox 9. How do I do this? Thank you.
Posted yesterday by a Mac OS X 10.6 Firefox 10.0.2 user:
*https://support.mozilla.org/en-US/questions/921078 ''The property management software I use is not compatibable with Firefox 10. They told me to go back to Firefox 9. How do I do this?''
<blockquote>I upgraded to Firefox 10 and now the Point2Point software for property management is not functioning properly. P2P informed me that Mozilla is aware of this and that in the meantime I should go back to Firefox 9. How do I do this? Thank you.</blockquote>
