[Retired] New Contributors

New Contributors - Start Here!

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  • Last reply by Kikuko
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  1. CAKCy
    CAKCy 92 posts
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    Update: Forum Software changes

    Sorry things may be rather confusing at present due to problems with the forum software.

    Please note that in mid April we had to do a temporary emergency Rollback to old forum software (Kitsune). The information in this post is largely correct, other than the fact that Firefox OS development has now ceased and the use of twitter as a support method has changed (We no longer use what was referred to as the Army of Awesome) Please be aware that we do hope to rollforward to the new forum software (Lithium) again, but do not yet have any idea when that roll forward will take place.

    Procedures, forum features, links and contributor facing advice articles are all subject to change because of this situation. Main related threads regarding the situation are currently:


    Welcome to Mozilla Support, or as we like to call it: SuMo!

    We are really excited to have you with us! We need the help of every volunteer who believes in the Open Web!

    Together, we can work towards shaping the future of the Web.

    What do we do in SuMo? We support everything Mozilla: Firefox, Thunderbird, FirefoxOS and more!

    The easiest way for a new contributor to get started is to ask for help in this forum. You should soon be contacted by experienced contributors. We do have very friendly, extra patient, and uber-eager people here wanting to answer any questions you may have about SuMo. No need to be shy, you should go for it! :-)

    The only thing you have to do is post a new thread with some basic information about you. It would be very useful if you included information like:

    • Your country and timezone - it would be easier if someone from your area assisted you
    • Your skills and knowledge - it makes it easier for the person helping you to suggest what area of contribution would be most appropriate for you
    • Your IRC nick (if you use IRC) - so you can meet online on our server
    • Any other information you want to share with the rest of us (interests, hobbies etc.) - others with the same interests may want to meet you

    So, go ahead... Make the first step to a great journey of helping and learning!

    Click HERE to write and submit your post asking for a little help from your new friends!

    Soon after your post someone should respond with more details!

    If you want to do some exploring by yourself:

    • edited Social Support
    === Update: Forum Software changes === Sorry things may be rather confusing at present due to problems with the forum software. Please note that in mid April we had to do a temporary emergency Rollback to old forum software (Kitsune). The information in this post is largely correct, other than the fact that Firefox OS development has now ceased and the use of twitter as a support method has changed (We no longer use what was referred to as the Army of Awesome) Please be aware that we do hope to rollforward to the new forum software (Lithium) again, but do not yet have any idea when that roll forward will take place. Procedures, forum features, links and contributor facing advice articles are all subject to change because of this situation. Main related threads regarding the situation are currently: * Important Announcement: Temporary Rollback to Kitsune [/forums/contributors/712410] * [Rollback] L10n updates about rolling back & forward [/forums/l10n-forum/712447] ==='''Welcome to Mozilla Support, or as we like to call it: SuMo!'''=== We are really excited to have you with us! We need the help of '''every''' volunteer who believes in the Open Web! [https://webwewant.mozilla.org/en/?#video Together, we can work towards shaping the future of the Web.] What do we do in SuMo? We support everything Mozilla: Firefox, Thunderbird, FirefoxOS and more! The easiest way for a new contributor to get started is to ask for help in this forum. You should soon be contacted by experienced contributors. We do have very friendly, extra patient, and uber-eager people here wanting to answer any questions you may have about SuMo. No need to be shy, you should go for it! :-) The only thing you have to do is post a new thread with some basic information about you. It would be very useful if you included information like: * Your country and timezone - it would be easier if someone from your area assisted you * Your skills and knowledge - it makes it easier for the person helping you to suggest what area of contribution would be most appropriate for you * Your IRC nick (if you use [https://kiwiirc.com/client/irc.mozilla.org/sumo IRC]) - so you can meet online on our server * Any other information you want to share with the rest of us (interests, hobbies etc.) - others with the same interests may want to meet you So, go ahead... Make the first step to a great journey of helping and learning! <br> ==='''Click [https://support.mozilla.org/forums/buddies/new HERE] to write and submit your post asking for a little help from your new friends!'''=== Soon after your post someone should respond with more details!<br> ---- '''If you want to do some exploring by yourself:''' * Here's a general guide on how to [https://support.mozilla.org/get-involved get involved] * Here, you can find [https://support.mozilla.org/en-US/kb/answering-questions-support-forum how we answer Support Forum questions] * Or you may want to get an idea of [https://support.mozilla.org/en-US/kb/firefox-support-troubleshooting-guide how to troubleshoot Firefox problems] * If you are proficient in a language other than English, then you can help thousands of Users by [https://support.mozilla.org/en-US/get-involved/l10n translating help articles] * or [https://support.mozilla.org/en-US/get-involved/kb write original help articles] * If, on the other hand, you feel that long articles and answers are too boring for you, you can choose to [https://support.mozilla.org/en-US/kb/social-support-guidelines join the Casual Social Supporters] * Finally, you may be interested in finding out more about supporting [https://support.mozilla.org/products/thunderbird Thunderbird] , [https://support.mozilla.org/en-US/questions/mobile Firefox for Android] or [https://support.mozilla.org/en-US/questions/firefox-os Firefox OS] *edited Social Support

    Modified by guigs on

  2. Gerdjan
    Gerdjan 3 posts
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    Hello, I'm Gerdjan and I just volunteerd to help to translate into Dutch. I'm a senior civil service who strongly believes in ' open source' .

    Hello, I'm Gerdjan and I just volunteerd to help to translate into Dutch. I'm a senior civil service who strongly believes in ' open source' .
  3. Scan02262015_091001bmp
    Scan02262015_091001bmp 1 post
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    removed by mod

    <!--Welcome, Chciałbym trochę udzielić się w niesieniu pomocy innym, dlatego moją fundację FOUNDATION CONEXSAN....-WORLD FOUNDATION of the AID BROKEN FAMILY..powiększyć . Szukam dla niej pomocy, może dobre by było by nawiązać współpracę z Wielkim FILANTROPEM Bill'em GATES'em...Lecz potrzebna jest moja rozmowa z nim osobiście. Dlatego potrzebne jest z nim spotkanie, ale na podróż do USA nie bardzo mam kasy - może od Was takową dostanę ? Byłbym bardzo Wam wdzięczny , za co z góry dziękuję. Z Wyrazami szacunku Prezes FOUNDATION CONEXSAN mgr inż. JJJAN ANTONI GÓRSKI P.S. Mój telefon: 601293760, 048227841080 Z niecierpliwością czekam.... --> ''removed by mod''

    Modified by Andrew on

  4. Sidy
    Sidy 1 post
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    Hello I am Sidy and worked as a Social Worker for 20 years, however I had to stop. I have enjoyed learning various aspects of technology especially coding. I look forward to sharing any thing I may have to offer others who are inquiring and learning more from this community.

    Hello I am Sidy and worked as a Social Worker for 20 years, however I had to stop. I have enjoyed learning various aspects of technology especially coding. I look forward to sharing any thing I may have to offer others who are inquiring and learning more from this community.
  5. user1402432
    user1402432 2 posts
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    Languages: Bengali, English & Japanese. 

    Education: O Level Student of Edexcel International (London Board Examination Board).

    Interests: Karate, Playing Games, Reading Books, Watching Movies or Videos (manly sci-fi and other genres) and making new friends.

    Birthday: 3rd February 2000


    About me:

    Greetings Everyone, My name is Kamrul Hassan and I am from Bangladesh. Well I really love IT related and Sci-fi things where I can get my knowledge and help others. I give my full support and help in many different communities in the world wide web where helping so many people with their daily life computer (hardware and software) related issues and even I help peoples with their Science subjects like I love to help people and guide them the right path with my full effort whatever I can!

    I am an Karate Professional, actually my father taught me Karate when my age was 4 I started doing it. And I got my Black Belt in 2010, when my age was 10. Now day by day I am growing and becoming more pro and ever! And getting my rank higher and teaching several and several students in the world Karate and making new friends. 

    I am a good traveler I frequently got to several countries all time due to my Karate trip or for any other purpose.

    Well, my aim is to help people who are facing issues while using Firefox and make the firefox community even more better by giving suggestions.

    Languages: Bengali, English & Japanese.  Education: O Level Student of Edexcel International (London Board Examination Board). Interests: Karate, Playing Games, Reading Books, Watching Movies or Videos (manly sci-fi and other genres) and making new friends. Birthday: 3rd February 2000 About me: Greetings Everyone, My name is Kamrul Hassan and I am from Bangladesh. Well I really love IT related and Sci-fi things where I can get my knowledge and help others. I give my full support and help in many different communities in the world wide web where helping so many people with their daily life computer (hardware and software) related issues and even I help peoples with their Science subjects like I love to help people and guide them the right path with my full effort whatever I can! I am an Karate Professional, actually my father taught me Karate when my age was 4 I started doing it. And I got my Black Belt in 2010, when my age was 10. Now day by day I am growing and becoming more pro and ever! And getting my rank higher and teaching several and several students in the world Karate and making new friends.  I am a good traveler I frequently got to several countries all time due to my Karate trip or for any other purpose. Well, my aim is to help people who are facing issues while using Firefox and make the firefox community even more better by giving suggestions.
  6. Mergen
    Mergen 2 posts
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    Hello,

    I am a computer engineer from Turkey who is eager to contribute to SUMO starting with localization into my native language, Turkish.

    Best regards.

    Hello, I am a computer engineer from Turkey who is eager to contribute to SUMO starting with localization into my native language, Turkish. Best regards.
  7. Andrew
    Andrew 1232 posts
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    Hello all that have joined within the past week. Welcome! Feel free to start a new thread on the appropriate contributor forum if you have any questions! :)

    Hello all that have joined within the past week. Welcome! Feel free to start a new thread on the appropriate contributor forum if you have any questions! :)
  8. Aleksei77
    Aleksei77 3 posts
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    Im Aleksei im from Brazil i didnt liked the new interface so im here to discuss and try to improove the views of the browser firefox hope my opinions matter

    Im Aleksei im from Brazil i didnt liked the new interface so im here to discuss and try to improove the views of the browser firefox hope my opinions matter
  9. Ardently
    Ardently 6 posts
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    I'm Ardently and want to help others to make their life easier. I have a passion for teaching people how to do something and help them with questions they may have. Is this buddy system still going?

    I'm back to being a computer technician, done it for a short while but had my own computer from the age of 14 so i've worked with all the different windows programs.

    I'm Ardently and want to help others to make their life easier. I have a passion for teaching people how to do something and help them with questions they may have. Is this buddy system still going? I'm back to being a computer technician, done it for a short while but had my own computer from the age of 14 so i've worked with all the different windows programs.

    Modified by Ardently on

  10. Daniel93
    Daniel93 1 post
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    Hello! I`m Daniel, from Russia. I`m an usual user who want`s to translate some useful text to my language! And in future I want to make my own extension.

    Hello! I`m Daniel, from Russia. I`m an usual user who want`s to translate some useful text to my language! And in future I want to make my own extension.
  11. Chitowngirl
    Chitowngirl 1 post
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    Hi I'm JoAnna I'm from Tennessee. I'm interested in being a form coordinator

    Hi I'm JoAnna I'm from Tennessee. I'm interested in being a form coordinator
  12. Tokunbo Ajewole
    Tokunbo Ajewole 1 post
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    Hello guys,

    My name is Tokunbo, from Nigeria. I'll like to help put Nigeria on the Mozilla map, and vice versa. I'm an all-around Telecom & I.T guy.

    I love everything Linux, I code a little; am an expert Webmaster and Linux system administrator.

    Welcome to all, welcome to me

    regards, Tokunbo

    Hello guys, My name is Tokunbo, from Nigeria. I'll like to help put Nigeria on the Mozilla map, and vice versa. I'm an all-around Telecom & I.T guy. I love everything Linux, I code a little; am an expert Webmaster and Linux system administrator. Welcome to all, welcome to me regards, Tokunbo
  13. Oscar
    Oscar 3 posts
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    Hello, I am Oscar also know as plane_guy123. I am a contributor of the support forum. I got started with SUMO because i like Mozilla Firefox and want to contribute to it. I like planes ( as my username might tell ) I reside in Denmark.

    Hello, I am Oscar also know as plane_guy123. I am a contributor of the support forum. I got started with SUMO because i like Mozilla Firefox and want to contribute to it. I like planes ( as my username might tell ) I reside in Denmark.
  14. user1494117
    user1494117 1 post
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    Hi, I'm Wes, from Maryland USA EST(or EDT)

    I am currently disabled so i have time on my hands and i want to help anywhere and anyway i can.

    i don't really know how to program very well but i can learn how to, and my background is in FreeBSD and Debian/GNU Linux. i have not used windows since WinXP so i don't really know too much about windows or macs

    I want to test software like Firefox alpha builds and help people who are trying new software as well.

    my machine uname -a is Linux battersea 4.17.0-041700rc2-generic #201804230622 SMP Mon Apr 23 10:25:30 UTC 2018 x86_64 GNU/Linux

    I'm eager to help ANY way i can.

    Hi, I'm Wes, from Maryland USA EST(or EDT) I am currently disabled so i have time on my hands and i want to help anywhere and anyway i can. i don't really know how to program very well but i can learn how to, and my background is in FreeBSD and Debian/GNU Linux. i have not used windows since WinXP so i don't really know too much about windows or macs I want to test software like Firefox alpha builds and help people who are trying new software as well. my machine uname -a is Linux battersea 4.17.0-041700rc2-generic #201804230622 SMP Mon Apr 23 10:25:30 UTC 2018 x86_64 GNU/Linux I'm eager to help ANY way i can.
  15. vesper
    vesper 1182 posts
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    Hello Wes!

    Welcome to SUMO, we're happy to have you on board.

    I see you have already contributed to the support forums, so I guess you found your way around ;-)

    If you need any additional help or have any questions, please let me know.

    Cheers, Michał

    Hello Wes! Welcome to SUMO, we're happy to have you on board. I see you have already contributed to the support forums, so I guess you found your way around ;-) If you need any additional help or have any questions, please let me know. Cheers, Michał
  16. Rohit Gaikwad
    Rohit Gaikwad 1 post
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    Hello,

    My name is Rohit and I would like to offer help in creating and maintaining documentation and writing help articles.

    I dont have much experience but I have maintained SOPs, System Appreciation documents and FAQs as part of my last job as a System Admin.

    I would appreciate any help I can get.

    Hello, My name is Rohit and I would like to offer help in creating and maintaining documentation and writing help articles. I dont have much experience but I have maintained SOPs, System Appreciation documents and FAQs as part of my last job as a System Admin. I would appreciate any help I can get.
  17. guigs
    guigs 769 posts
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    I am locking this thread, please use the link in Cacky's post to make a new post in this forum as a new contributor. Also, say hi to each other. Hanging out here for the first month or two may be helpful to have a friend to contribute with.

    Please post a new hello thread here

    I am locking this thread, please use the link in Cacky's post to make a new post in this forum as a new contributor. Also, say hi to each other. Hanging out here for the first month or two may be helpful to have a friend to contribute with. Please post a new hello thread [https://support.mozilla.org/en-US/forums/buddies here]

    Modified by guigs on

  18. Kikuko
    Kikuko 1 post
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    Hello I am Kikuko.

    I would like to help write and proof-read articles for firefox. I am a huge fan of Goldfish and an advocate for not keeping them in bowls! I am located in the UK.

    Hello I am Kikuko. I would like to help write and proof-read articles for firefox. I am a huge fan of Goldfish and an advocate for not keeping them in bowls! I am located in the UK.