Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
این رشته بایگانی شد. اگر به کمک نیاز دارید لطفاًً یک سؤال بپرسید.
بایگانی شده

exception code 8xc0020043 then MS shuts down FF 17

فایرفاکس
LeoDV در 13 سال پیش پاسخ داد
LeoDV
LeoDV

After updating from R16 through the update channel this problem has been consistent. It has never happened before with other releases. I will be surfing and then suddenly a popup appears indicating that the program has stopped working and that it has to be closed. I have since uninstalled FF and downloaded fresh from Mozilla and rebooted. The problem persists. FF version 17.0.0.4706

After updating from R16 through the update channel this problem has been consistent. It has never happened before with other releases. I will be surfing and then suddenly a popup appears indicating that the program has stopped working and that it has to be closed. I have since uninstalled FF and downloaded fresh from Mozilla and rebooted. The problem persists. FF version 17.0.0.4706

پاسخ‌ها (1)

LeoDV
LeoDV تاريخ ايجاد

Updated to 17.01 this morning and it completed the update successfully and my extensions were checked. Then I opened GMAIL and I got the MS popup that FF was no longer working and had to be shutdown. I took a look in the event viewer again and got a different exception code this time. Exception code 0xc0020043. RPCRT4.dll is still the faulting module. I have saved the entire event info to notepad, but I have no idea who to send it to. Can somebody tell if this would be useful information to someone at Mozilla.