Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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changed from internet explorer to firefox, laptop will no longer do wireless internet, old and new router. How can I enable wireless?

jennab

Was using internet explorer on a used laptop. Switched to Firefox and the laptop would no longer do wireless using an existing Belkin router. bought a netgear router to fix problem, hooked it up to the laptop. After installation it appeared to be connected but still was not.

Was using internet explorer on a used laptop. Switched to Firefox and the laptop would no longer do wireless using an existing Belkin router. bought a netgear router to fix problem, hooked it up to the laptop. After installation it appeared to be connected but still was not.

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Sounds like the problem is you wireless network when you hooked up the router did you set up a new network?