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Big Fish Games live chat does not recognize Firefox 3.6

  • 2 پاسخ
  • 13 have this problem
  • 7 views
  • آخرین پاسخ توسّط mwade1

mwade1
mwade1
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I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

Chosen solution

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

Read this answer in context 👍 2

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

mwade1
mwade1 Question owner
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Hey! That worked!! Thanks so much!