Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
باز

Can't reinstall email account after changing password

zm77bpth8w

I deleted one of my emails accounts because it was hacked; I logged in to Ionos (hosting my email) and had to change my password; I changed the password but now I can't reinstall it; Authentication failed; FYI when I use the webmail using the new password, I can check my emails. Please help; Thank you.

I deleted one of my emails accounts because it was hacked; I logged in to Ionos (hosting my email) and had to change my password; I changed the password but now I can't reinstall it; Authentication failed; FYI when I use the webmail using the new password, I can check my emails. Please help; Thank you.

پاسخ‌ها (1)

Two things:

- You should remove your old passwords for that account from Thunderbird's Saved Passwords (see <Accounts | Privacy & Security | Passwords | Saved Passwords>.) When or after the account is set up again, you will be prompted to type in your credentials.

- You should confirm the correct server settings. I find information about that here:

https://www.ionos.com/help/email/general-topics/ionos-mail-server-details-for-imap-pop3-and-smtp/

and here:

https://www.ionos.com/help/email/other-email-programs/manually-setting-up-an-email-account-with-mozilla-thunderbird-version-102120/

یک سؤال بپرسید

شما باید برای پاسخ به پست‌ها وارد حسابتان شوید. اگر هنوز حسابی ندارید، لطفاًً یک سؤال جدید آغاز کنید.