"Save Image As" button does not work and Cannot reset Download directory in Settings
Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fedora distribution.
I cannot save images (right click menu "Save Image As"). Nothing happens when that is selected. This worked a couple weeks ago.
Downloads are supposed to go to ~/Downloads. Checking the setting for this, Go to the three-line menu > Settings > General > Files and Applications, under Downloads, the "Save files to" value is set to Downloads, but the Browse button does not work to reset it. Nothing happens when I poke on the button. I can select the text in the box, but I can't change it.
I found the help page for "What to do if you can't download or save files https://support.mozilla.org/en-US/kb/cant-download-or-save-files and went thru every one of the steps there. None of them make any difference.
Strangely enough, there isn't even a "Downloads button" in the top toolbar. If I right click on the top toolbar and select "Customize Toolbar" it shows a downloads icon as already being in the toolbar, but when I click Done, it goes away.
All Replies (5)
That article does not seem to mention generic troubleshooting steps — if you check Troubleshoot and diagnose Firefox problems there's 3.) trying restarting in Safe Mode, and 6.) trying a fresh disposable profile — to see if the woes persist across isolated sessions and profiles.
I tried Troubleshoot (or Safe) mode. I tried a new profile. None of these changed anything. The article I mentioned suggested these. In summary, I did the following.
1. Restart your computer 2. Clear your cookies and cache 3. Restart Firefox in Troubleshoot Mode 4. Reinstall Firefox 5. Refresh Firefox 6. Create a new Firefox profile
Plus, I used "about:config" and looked for the "browser.download" options, but then realized that I didn't really know what they were supposed to be, and so didn't change any of those. The page that I found that suggested the following 5 config settings:
browser.download.dir browser.download.downloadDir browser.download.folderList browser.download.lastDir browser.download.useDownloadDir
but I only have browser.download.folderList (1) and browser.download.useDownloadDir (true).
This might very well be a candidate for filing a bug, if a fresh profile exhibits the same:/
Couple of obnoxious questions: Is this a recent change? Do you recall if/when this worked as expected? Does your installation come from Flatpak, some RPM repo, or a Mozilla binary? Would you be willing to try the official Mozilla RPM repo for the most "vanilla" experience? If you feel it's a recent change, would you be able to run mozregression to see if there's a good/bad version boundary at some revision?
Sorry if this is stupid question: Do arbitrary downloads work, like… just clicking https://file-examples.com/wp-content/storage/2017/10/file_example_ODP_200kB.odp — or clicking the image in https://www.w3schools.com/tags/tryit.asp?filename=tryhtml5_a_download that should "just" download, somewhere, and trigger the previously hidden toolbar icon with it.
Or this only affects the "Save as…" elements from contextual menu?
An excellent question! Those two links download just fine. And I now have a download button in my toolbar. (Clicking on it, it shows a button for "Hide Button When Empty", which would explain why it was missing, I guess.)
This seems just to be a problem with "Save Image as", and maybe the fact that the "Browse" button doesn't work in Settings to set the Download directory.
Also, I have google-chrome on my system, but normally don't use it unless Firefox seems to not work. But if I bring it up, it has the same behavior. -- Save image as does nothing, And if I go to Settings, Downloads, the "Location" is given as ".../Downloads" but the Change button next to it does nothing. So I suspect that the about:config code is all the same for Firefox and Chrome, and this is where the problem is. Possibly something like the browser.download.dir entry has disappeared for some reason, and the code to access it gets back a NULL and then just punts when I ask it to save a file. Same for the Browse button -- it goes to get the current value, gets a NULL, and just returns. But that's just a guess.