Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox VPN won't turn on

  • 1 پاسخ
  • 1 has this problem
  • 26 views
  • آخرین پاسخ توسّط Kiki
  • حل شده

zxcvbnm
zxcvbnm

When I press the button "Turn on VPN" nothing happens even though the option is there and I'm signed into my mozilla account. Same issue on other devices as well.

When I press the button "Turn on VPN" nothing happens even though the option is there and I'm signed into my mozilla account. Same issue on other devices as well.

Chosen solution

Hi zxcvbnm,

Your issue sounds really similar to this thread. Can you take a screenshot of the VPN panel when you try to turn it on? What does it indicate?

Read this answer in context 👍 0

All Replies (1)

Kiki
Kiki
  • Top 25 Contributor
  • Locale Leader
  • Administrator
  • Moderator
Mozilla Staff

Chosen Solution

Hi zxcvbnm,

Your issue sounds really similar to this thread. Can you take a screenshot of the VPN panel when you try to turn it on? What does it indicate?

یک سؤال بپرسید

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.