Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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need details to use my Mozilla VPN that I bought and installed 12-21-2022;not used yet

twogaspers

I have searched (with my limited abilities) all over my computer looking for the VPN icon. cannot find. I found the check VPN to turn on or off but I haven't a clue what to do next. Heads up: I have less than 50% hearing and am losing my eyesight, so please detail info with that in mind. thank you

I have searched (with my limited abilities) all over my computer looking for the VPN icon. cannot find. I found the check VPN to turn on or off but I haven't a clue what to do next. Heads up: I have less than 50% hearing and am losing my eyesight, so please detail info with that in mind. thank you

پاسخ‌ها (1)

Hi,

Mozilla VPN is one of our Premium products. In order to get premium support from a dedicated agent, please sign in to the Mozilla account connected to your subscription (if it's not the one) and then submit your question using this link.