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Has anyone had problems using Rocket Mortgage website with Firefox?

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  • آخرین پاسخ توسّط Paul
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landrmc
landrmc

Have been using Firefox to access Rocket Mortgage site since 2019. Never any problems. Since April of this year however, when I try to logout of my Rocket Mortgage account the page never closes. Their tech support said to clear the cache, close the window, and open a new window.

When I questioned this, they said, "Firefox is not compatible with our site anymore. Unfortunately, there would not be an actual fix that Rocket would have to help with signing out firefox. They then recommended using Google Chrome or Microsoft Edge browsers.

Has anyone else experienced this or anything like it?

Using V143.0.3 (64-bit)

Have been using Firefox to access Rocket Mortgage site since 2019. Never any problems. Since April of this year however, when I try to logout of my Rocket Mortgage account the page never closes. Their tech support said to clear the cache, close the window, and open a new window. When I questioned this, they said, "Firefox is not compatible with our site anymore. Unfortunately, there would not be an actual fix that Rocket would have to help with signing out firefox.'' They then recommended using Google Chrome or Microsoft Edge browsers. Has anyone else experienced this or anything like it? Using V143.0.3 (64-bit)

All Replies (1)

Paul
Paul
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  • Top 10 Contributor

Hi

I recommend that you raise this at https://webcompat.com/. They will be able to look into this further for you.