Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

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Jas

Hi, I can't play any videos with Firefox browser (facebook, youtube, email attachments..). I can play all these videos using other browsers (microsoft edge, chrome..) on the same laptop (Windows 10). I have tried several 'solutions' on the Firefox help forum such as deleting cookies, history etc but running out of patience and thinking of switching default browser. Any easy solutions would be appreciated.

Hi, I can't play any videos with Firefox browser (facebook, youtube, email attachments..). I can play all these videos using other browsers (microsoft edge, chrome..) on the same laptop (Windows 10). I have tried several 'solutions' on the Firefox help forum such as deleting cookies, history etc but running out of patience and thinking of switching default browser. Any easy solutions would be appreciated.

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Are there messages in the Web Console about playing media files since the above doesn't seem to work for you ?