Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Browser hijacking issue

  • 3 پاسخ
  • 1 has this problem
  • 5 views
  • آخرین پاسخ توسّط FredMcD

more options

Hi, I noticed that when I visited Facebook.com the back button gets grayed out. As if Facebook.com was my first visited page on that tab. How can I prevent this? This isn't an issue on Chrome. Is there a solution somewhere? Will this be fixed soon?

Cheers!

Hi, I noticed that when I visited Facebook.com the back button gets grayed out. As if Facebook.com was my first visited page on that tab. How can I prevent this? This isn't an issue on Chrome. Is there a solution somewhere? Will this be fixed soon? Cheers!

All Replies (3)

more options

I haven't experienced this issue myself on my Mac. I just visited facebook.com on a brand new tab and as well as a tab that I was working on previously. In both the circumstances, I was able to use the back button. Can you provide more details like the OS that you are using, the version of Firefox, and if possible a screenshot as well?

Modified by Jayant Sahewal

more options

Hi, thank you for your reply. I'm using Firefox 76.0.1 (64 bit), and Windows 10 Pro 1909.

A screenshot wouldn't tell you anything except a greyed out back button as it would look like on a brand new tab. I did however see that the back button worked as it should on a private window.

more options

When you go to Facebook, did you use a new tab or window?
In other words, was FB the first place you went?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}