Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why i can't load sites FROM a new tab?

  • 2 پاسخ
  • 6 have this problem
  • 8 views
  • آخرین پاسخ توسّط Wayne Mery

more options

few days ago i got an update on firefox and ever since i can't load websites from a new tab(one that is opened from the "+" button next to the tabs), it just have the loading animation in the tab but it get stuck like that and i don't even see that little status box that tells you what the browser is doing like "transferring data from...", it doesn't seems like it doing anything and i don't have any problem with opening links in a new tabs so it isn't a slowness problem in my PC or my internet connection.

how can i fix this? can i cancel an update and return to the state my firefox browser was in the day before the last update?.

few days ago i got an update on firefox and ever since i can't load websites from a new tab(one that is opened from the "+" button next to the tabs), it just have the loading animation in the tab but it get stuck like that and i don't even see that little status box that tells you what the browser is doing like "transferring data from...", it doesn't seems like it doing anything and i don't have any problem with opening links in a new tabs so it isn't a slowness problem in my PC or my internet connection. how can i fix this? can i cancel an update and return to the state my firefox browser was in the day before the last update?.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

STRM,

I have the same issue. What precisely did you determine to be the cause??

Thanks Wayne