Thunderbird 38.0.1 does not display any text in my emails CAUSE Conversations addon

Restart in safe mode - https://support.mozilla.org/en-US/kb/safe-mode Please tell us what you see.

Hi Wayne,

I use Thunderbird for my business email, so I couldn't wait for a response. I reinstalled the previous version and everything went back to normal. I use Win7 Pro on a 64-bit system on a Toshiba Portege R830 laptop with Intel i7-2620M processor - if that's any help.

Same grief here!

Peter Arnold

Same issue here - running windows 7. I did open in safemode and can see the text properly. So is the next step to activate add-ons until I find the culprit?

It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears.

You said: "It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears."

How do I do that?

Pete

PeterTexas said

You said: "It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears." How do I do that? Pete

Open Thunderbird and go to the menu button in the upper right corner. Click on "Add-ons" which will open the Add-on tab. Then open the "Extensions" tab. Look for "Thunderbird Conversations" add-on and choose to disable it.

I do have the Conversations add-on. So I'll try the solution when I update Thunderbird again.

Thanks for the help.