Showing questions for topic:

Bookmarks have disappeared

All of my bookmarks are gone. Four years of painstakingly organizing and labeling hundreds of items and links a d documentation gone. Moderator note: Moved from the Firef… (read more)

All of my bookmarks are gone. Four years of painstakingly organizing and labeling hundreds of items and links a d documentation gone.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Open 4

Restore bookmarks, passwords and data from an old Firefox profile simply doesn´t work

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I trie… (read more)

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I tried "Restore bookmarks, passwords and data from an old Firefox profile" but the profile is simply not there and the instructions completely haywire. I have nothing on the profile page. What have you lot done to make this completely unusable for the small person ? I thought I was computer savvy but now firefox is making things unnecessarily invisible and over-complex.

Open 5

I canNOT find or import my bookmarks anywhere anyhow.

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer … (read more)

Running windows 10. I installed the newest vewrsion of Firefox, and now I can see or find bookmarks anywhere. I tried the tutorial but I dont see anywhere in my computer where a list of bookmarks are.

Open 1 1

Extension Clippings stopped working - Vers 152.0.1 Will not open / FF icon missing from Desktop / ref: 2045930

Problem w/ Clippings again today. Prior: https://bugzilla.mozilla.org/show_bug.cgi?id=2045930 Windows 10 - Pro Lenovo T490 ( Lenovo LTD installed firmware update 6/19 … (read more)

Problem w/ Clippings again today. Prior: https://bugzilla.mozilla.org/show_bug.cgi?id=2045930

Windows 10 - Pro Lenovo T490 ( Lenovo LTD installed firmware update 6/19 & 17/26 (respectively - 1st time I've EVER seen this): 1.0.0.28 & 1.0.0.85

An icon is missing from my desktop which I normally use to open FF. I have noticed issues when NOT using this icon previously - like there is a different version or ID attached - I need to get this back. Data Loss (Clippings) / Again !! - I'm not sure who is at fault. When I display Settings - I notice a HUGE difference in that there is NO General tab (attached) as there was when I reported this (similar to me) issue last 2 weeks ago (see original problem report link).

When I use Recovery: I have a file displayed: Location C:\Users\pc\Desktop\Old Firefox Data\wu6w9pz8.default-release\sessionstore-backups Last modified 6/8/2026, 8:07 PM (3rd time in this doesn't show - right after copying the filename !~)

I believe I need to use this as my production / live version & need instructions on how to recover / restore this. I have NOT YET used Windows Recovery (but I will look at it) - Microsoft Visual C++ was installed - 2 restore points as of this morning. (I may be wrong).

Open 1

MY PASSWORDS AND OOKMARKS ARE GONE FROM NEW FIREFOX INSTALL

when i updated linux a newer firefox version was installed but none of my personal settings, passwords or bookmarks installed onto the new firefox version. can't access m… (read more)

when i updated linux a newer firefox version was installed but none of my personal settings, passwords or bookmarks installed onto the new firefox version. can't access my previous profil on my computer

Konponduta 2

Backup file damaged

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox… (read more)

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox and switched to a new OS. Sadly, the backup file somehow seems to have gotten damaged, even if Firefox still recognizes when I'm inputting the wrong password. On Ubuntu, where I originally created the backup and where I tested it again after things weren't working out, Firefox tells me that there is an issue with the file and that I should try a different one (which I don't have). On CachyOS, which I'm currently testing out, restoring the backup never finishes and Firefox doesn't exit cleanly. In hindsight I obviously should 1) have tested the backup immediately, 2) not have wiped my laptop prematurely, and 3) have backed up the folders manually, but I haven't. Now the question: is there some way to extract the account details from the .html file? I don't care much about the rest, but restoring the accounts in some other fashion is gonna be a lot of work.

Konponduta 1

Bookmarks dissappear

Hi, I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard. All are gone, I wonder how I can get them back? Many thanks, … (read more)

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

Open 5 230

My passwords are gone after login back on account

Hello, I've got a problem with my account after something log me off the account for no reason then I put in new password and boom nothing my all passwords are gone pleas… (read more)

Hello, I've got a problem with my account after something log me off the account for no reason then I put in new password and boom nothing my all passwords are gone please these passwords are really important for me, I need them back and I will be thankful if I could get any advice how to get them back because I had something around 100 of them now I got one only one please help me out im freaking out.

Open

Restore/Resync from Previous PC

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back.… (read more)

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back... Also, why on earth did you remove the delete button from the search engines in settings? I need Google gone!!!

Open

How do I recover my lost passwords and bookmarks since the last update?

For the SECOND time, I have lost all my bookmarks and passwords after a Firefox update. Why does this keep happening? How do I get my bookmarks and passwords back? Why… (read more)

For the SECOND time, I have lost all my bookmarks and passwords after a Firefox update. Why does this keep happening? How do I get my bookmarks and passwords back? Why is it that past updates didn't destroy my bookmarks and passwords, but the last two did it?

Open 2 2 162

Restaurar histórico apagado na limpeza pelo CCleaner

During cleaning up by CCleaner, accidentally the Histrory of the Firefox Browser (open folders and apps) all were deleted. Is there a way to retrieve and restore the then… (read more)

During cleaning up by CCleaner, accidentally the Histrory of the Firefox Browser (open folders and apps) all were deleted. Is there a way to retrieve and restore the then open folders ?

Open

12 years of Bookmarks gone?

Hello Mozilla Team, After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option… (read more)

Hello Mozilla Team,

After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option you provided me with is 32 character recovery key I set up in 2022? Well I dont have it. Can't recover it. And if you don't intend to assist in some way - it's Game Over Firefox for me!

Open 2

Bookmarks gone after update.

Hello Mozilla Team, I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's u… (read more)

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

Open 1