Opting out from Targeted Cookies on Firefox

Kaiser has installed a 3rd Party cookie. "We may also place a persistent third-party cookie (provided by Google) on your hard drive if you sign on to kp.org." The way to… (read more)

Kaiser has installed a 3rd Party cookie. "We may also place a persistent third-party cookie (provided by Google) on your hard drive if you sign on to kp.org."

The way to opt out is to go on the following website and opt out. However, only 3 out of the 51 companies could opt out on Firefox. It claims that the browser setting is prevent it from opting out. https://optout.networkadvertising.org/?c=1

Asked by teeemm.emails Duela 6 ordu

What devices am I signed into?

In addition to the hack concerns. I was curious if and where, I can see a list of devices that I am signed in Please am advise and thank you once more! … (read more)

In addition to the hack concerns. I was curious if and where, I can see a list of devices that I am signed in

       Please  am advise  and thank you once more!

Asked by LaL Duela 12 ordu

"Permanent" Container behavior

I would be grateful for some information on container behavior, i.e. I created "permanent" (as opposed to temporary) containers for sites where I want that site's cookies… (read more)

I would be grateful for some information on container behavior, i.e. I created "permanent" (as opposed to temporary) containers for sites where I want that site's cookies & site data preserved in a container, so I can click "Clear Cookies/History" (or "Clear... when Firefox closes) and the items stored in PERMANENT containers are left alone, while all else is deleted. "Clear ...." doesn't appear to be respecting the permanent containers I have set up precisely to preserve these sites' cookies & data.

I'm not sure what the point of Permanent Containers is, if not to preserve those sites' data, for the sites' later use when you set Firefox to Clear Cookies and Site Data whenever Firefox Closes (or Clear Cookies & Site Data with one click). I expected it to respect data in Permanent containers, as exceptions. Else why not just use separate Temporary Containers for everything? Why bother with Permanent Containers if everything is going to be deleted when Firefox closes, whether it's marked "Permanent" or not? Is there a solution for this? Thanks, -AnneF

Asked by Anne Duela 2 egun

Last reply by Denys Duela 2 egun

Random new browser tabs opening constantly

Recently, every time I click anything, even to open my email messages, new junk tabs open in my browser and it automatically takes me there. It takes forever to do anyth… (read more)

Recently, every time I click anything, even to open my email messages, new junk tabs open in my browser and it automatically takes me there. It takes forever to do anything. I looked at my security and it seems fine as always. This has to stop soon or I need a new browser and I've loved this one for years. SOS

Asked by ediekiss Duela egun bat

Lỗi truy cập trang web nội bộ qua VPN trên Firefox phiên bản mới

Kính gửi đội ngũ hỗ trợ Firefox, Tôi hiện đang sử dụng iPhone 15 và đã cài đặt phiên bản mới nhất của Firefox. Tôi cũng sử dụng VPN qua ứng dụng Secure Access, được công… (read more)

Kính gửi đội ngũ hỗ trợ Firefox,

Tôi hiện đang sử dụng iPhone 15 và đã cài đặt phiên bản mới nhất của Firefox. Tôi cũng sử dụng VPN qua ứng dụng Secure Access, được công ty cấp chứng chỉ trên thiết bị di động.

Trước đây, khi sử dụng phiên bản Firefox cũ hơn, tôi có thể bật VPN và truy cập trang web nội bộ của công ty mà không gặp vấn đề gì. Tuy nhiên, kể từ khi cập nhật lên phiên bản Firefox mới nhất, tôi không thể truy cập trang web đó nữa. Thỉnh thoảng, Firefox hiển thị lỗi "This Connection is Untrusted", có biểu tượng "Visit site anyway", và khi tôi nhấp vào, tôi có thể vào được.

Do trang web nội bộ của công ty đang sử dụng phiên bản SSL cũ và không thể thay đổi, tôi cần tìm một giải pháp để tiếp tục sử dụng VPN và truy cập trang web nội bộ như trước đây.

Mong đội ngũ hỗ trợ Firefox giúp tôi tìm cách khắc phục vấn đề này. Trân thành cám ơn

Asked by Linh To Duela astebete

Last reply by Kiki Duela egun bat

  • Blokeatuta

Somewhere a dead phone number is blocking my ability to use my debit card for transactions.

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several w… (read more)

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several weeks ago to my current telephone number and address. Yet the new number is not there, instead the old number is not helping me.

Asked by WmRobt Duela 2 egun

Last reply by Denys Duela 2 egun

Warning from Malwarebyte using Mozilla firefox

Hello, When I try to use Mozilla firefox, using this rather than Google chrome I get the following warning from Malwarebyte: Exploit.PayloadProcess.Block, making me fee… (read more)

Hello, When I try to use Mozilla firefox, using this rather than Google chrome I get the following warning from Malwarebyte: Exploit.PayloadProcess.Block, making me feel uneasy. Best wishes, Torbjørn Borgen Lindhardt, Denmark

Asked by Torbjørn Lindhardt Duela 2 egun

Unable to receive new emails sending works fine.

Unable to receive new emails sending works fine. Receiving emails works with no security but do not wish to continue with this mode. No errors for ssl/tls, just doesn't r… (read more)

Unable to receive new emails sending works fine. Receiving emails works with no security but do not wish to continue with this mode. No errors for ssl/tls, just doesn't receive emails. I tried switching to oAuth2 but no go either. Version: 128.10.2esr. This started on the 21st of May.

Asked by bhowe Duela 3 aste

Last reply by david Duela 2 egun

  • Konponduta

Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (read more)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Asked by Helene Rubinoff Duela 4 egun

Answered by jscher2000 - Support Volunteer Duela 3 egun

Trusting Digital Certificate "Warsaw Personal CA"

I use Firefox on Linux-Mint. When I check that I trust the digital certificate "Warsaw Personal CA" this information is not saved. Every time I restart Firefox I have to … (read more)

I use Firefox on Linux-Mint. When I check that I trust the digital certificate "Warsaw Personal CA" this information is not saved. Every time I restart Firefox I have to check this option.

Asked by Luiz Antonio Faria Duela 2 aste

Last reply by Luiz Antonio Faria Duela 4 egun

log in at bank of america said my computer was a new device . plus all my acounts are now gone

log in at b of a said my computer was a new different device. not true same laptop. now all mt accounts are gone. like Google email says open new account?? whats going on… (read more)

log in at b of a said my computer was a new different device. not true same laptop. now all mt accounts are gone. like Google email says open new account?? whats going on. I am not well versed in tech!! thanks for any any help. I am afraid someone has taken over my computer.

Asked by roger ramjet Duela 4 egun

  • Konponduta

Why does Thunderbird prompt for a security exception on a site that isn't my email server?

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's scho… (read more)

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's school system). This site is not one of my email servers. So why is Thunderbird complaining about its certificate?

Asked by MrPottery Duela astebete

Answered by Wayne Mery Duela 5 egun

Why in the world am I seeing these tab Groups and Studies I never set up for or approved?

Why in the world am I seeing these tab Groups and Studies After reading some posts on here I went to about:config and browser.tabs.groups.enabled was set to True. I chan… (read more)

Why in the world am I seeing these tab Groups and Studies

After reading some posts on here I went to about:config and browser.tabs.groups.enabled was set to True. I changed it to false. I never set it to True and haven’t a clue to what Tab Groups are and don’t see any reason for me to have them. I only use about 4 tabs and have no use for any more. But I was noticing a Blue square box next to a tab and clicked on it and it said I had a Tab group which I deleted. Don’t know how a tab group was built, I sure didn’t ask for one and haven’t a clue what they are???

While researching this I seen something that about:studies could be the problem. I looked at it and it showed I was or had been in 4 studies!! All of the studies showed completed. I did not join or ask to be in any studies, what is Firefox doing signing me up for studies? I went to Privacy and Security and nothing under Firefox Data Collection and Use is checked including install and run studies. I have people’s secured data on here and if it gets out I could be sued!

I have run 3 full scans of different virus and all is clear. This must be something Firefox is doing without asking me for permission. I did find that browser.tab.groups.enabled was true, so I know FF must have done that during an update and I set it to False. Some post say FF will change it back to True?

What is really strange is the studies, it says they did 4 that are completed, yet it was not checked in the Privacy and Security section. Can't tell when as there is not a date.

These were the studies:

prefflip-push-performance-1491171•Complete hotfix-reset-xpi-verification-timestamp-1548973•Complete hotfix-reset-xpi-verification-timestamp-1548973•Complete pref-flip-screenshots-release-1369150•Complete

Asked by Jer Duela 6 egun

Last reply by Agent virtuel Duela 5 egun

The website 3gw.inet.co.th is requesting that you identify yourself using a client certificate.

Firefox is running on the front, while I am RDP doing something else, it suddenly prompt for requesting to send cert, I am curious what's it. I did not do anything. sus… (read more)

Firefox is running on the front, while I am RDP doing something else, it suddenly prompt for requesting to send cert, I am curious what's it. I did not do anything.

suspend any 3rd party addon, but not sure the way to nail down the issue.


🔐 Client Certificate Request Prompt

The website 3gw.inet.co.th is requesting that you identify yourself using a client certificate. 📄 Details of the Selected Certificate

   Certificate name: trust_8d4510b6-fb24-4718-8497-4dfe9c028c16
   Serial number: 00:B9:F1:2E:22:9A:6D:60:9E
   Validity period:
       Start: Feb 21, 2025, 11:53:14 AM GMT+8
       End: Feb 21, 2026, 11:53:14 PM GMT+8
   Issued to: CN=trust_8d4510b6-fb24-4718-8497-4dfe9c028c16
   Issued by: Same as above (self-issued or internally issued)
   Stored on: OS Client Cert Token (meaning it is stored in the system's certificate store)
   Email / Key usages: Not specified in this view

Asked by Lincky Lin Duela 5 egun

Need to Confirm Authenticity of Browser Data

I am in a situation where I need to prove that my browser data has not been tampered with. How can I do this? So far, I have only been able to locate my places.SQLite fil… (read more)

I am in a situation where I need to prove that my browser data has not been tampered with. How can I do this? So far, I have only been able to locate my places.SQLite file, but it is hard to prove that nothing has changed within the file.

Asked by Times Lapsed Duela astebete