Thunderbird Community Forum

I have Thunderbird on the old computer. For twenty+ years I have read the instructions for moving it to the new computer. i cannot understand/am not at all confident in my ability AND I have only ONE keyboard/mouse. I have to move it from one computer to the other to operate them.

Right now all email is on the old computer, no email is on the new computer. No email has ever been on my cellular telephone. One set of periforals - keyboard/mouse.

I DO have the Bravura, the Plugable transfer cable and accompanying software, and many other things came across, but not the Thunderbird.

I want to do the move/installation correctly so that not one stored email is lost or corrupted.

I need help.

My current Thunderbird profile has been created dirctly in ...AppData\Roaming\Thunderbird. <Profiles> does exist but not contain any recent files or data. How do I restore a proper data structure without losing any emails, settings or other data?

The screenshot shows the present structure

I have been using Mozilla Thunderbird for many years without any issues.

A few minutes ago, I used Thunderbird as usual and then closed it. When I tried to open it again, it would not respond. I restarted my Windows 11 laptop, but after rebooting, Thunderbird opened as if it were a fresh installation. None of my email accounts, settings, or data are there.

I signed in to one of my email accounts, hoping Thunderbird would automatically recover my previous accounts and settings, but nothing happened.

I am using Windows 11 and Thunderbird version 140.13.0 (64-bit).

Could you please help me recover my existing Thunderbird profile, email accounts, and data? I would greatly appreciate your assistance.

Thank you.

I use Thunderbird on my desktop and since early June, I have not been able to receive any new messages but I can still send. Everything works fine on webmail (Yahoo) and phone (Samsung Galaxy), it's just my desktop which is affected . I asked Duck AI about this and this is what I got...

https://duckduckgo.com/?t=ffab&q=thunderbird+connection+to+server+pop.mail%2Cyaho.com++timed+out&atb=v417-1&ia=web

I tried the solutions offered without success.

No matter how large or small the Thunderbird window is, I can't see all 3 of the Address Book columns without expanding the window to take up the entire laptop screen. The column width seem to be locked in at a pre-set number of pixels. I've tried to grab the edges of the columns to reduce their width, but they don't seem to be active. What I would really like would be for the Book to adjust to the Thunderbird window's width, or at least let me scroll between the columns. As it is, I can't view or edit the entry details of a individual listing in my Book without greatly enlarging the whole window.

Any ideas on changing these column widths would be appreciated. I've got Windows 11, and TB version 140.13.0esr (64-bit).

Thanks, Grasses

I am running Thunderbird 140.13.0esr (64-bit) in Windows 11 25H2. I received an e-mail message that has a JPEG attachment. When I open the attachment, the image is opened with the MS Photo app. But in that app I cannot rotate the image. If I save the attachment on my disk and then open it with the MS Photo app, I am able to rotate the image. I am wondering why the instance of the Photo app invoked by Thunderbird does not allow rotation. Note that in the -Thunderbird uploaded image, the rotate icon at the top left is greyed out (and not available). Thanks.

This happens regardless of whether message is moved to trash or junk folder. My concern are this also marks spam, phishing and/or malicious emails read which allows read receipt to be sent when enabled. I don't want to be forced to use remove immediately or disable read receipt option to ensure these messages are deleted unread.

I use Windows 10 and Thunderbird for email but I can NOT SEND anymore to anyone. I got an error message that said, "Authentication Required" and gave me a web address go to but google says it no longer available. Tell me how to fix Thunderbird so I can SEND messages again..

One of my two computers had to be restored from hard drive failure. Thunderbird has been reinstalled, but the previous addressbook is no longer there. How to I restore the contacts of my previous address book. If I have to export the address book from my other computer, can I export only the address book?

Hi - I created folders for important emails and placed them in there over the past few years. The folders remain but the emails have all disappeared. I'm hoping its an easy retrieval.

Regards Adrian

Using Thunderbird for my mail. ATT Yahoo is my provided. My ATT password is not allowing me to get my mail. I keep getting a message to re enter my password. Password does allow me to sign in to my att account.

I have been using Thunderbird for 20+ years, maybe as many as 30. Forever. I have moved my profile across several versions of Windows and multiple computers. There are files in the root of the profile with a modified date of 2009. There may be older ones in sub-directories. There are 18 folders and 125 files. I suspect a lot of this is clutter left over from earlier versions of Thunderbird. In the Mail folder alone there are several hundred files and folders excluding the WDSEML files and actual emails.

I'm toying with the idea of starting fresh with a clean install of Thunderbird and getting on the correct release channel but I don't want to bring along what appear to be hundreds or thousands of unused files and folders.

I there anyone that can identify what profile files and folders to keep and what can be deleted?

Thanks for your consideration.

What I want to do is to is export just the headers of emails on IMAP folders with an Excel VBA macro so that I can write filters to import into Thunderbird for deletion of old new letters and things of that nature, keeping only the important emails.

Knowing the message filter file format would also be nice considering that I can then just mass edit the filters without needing to recreate them each pass.

When I trash an email, I can no longer view the attachments in the trash file, though the email itself remains until the setting for trash deletion has been reached. Since I have a gmail email address I can still view the attachments via the website for gmail. Does the attachment disappear on Thunderbird because of a setting - or is this a "feature" of Thunderbird?

My old laptop died, and just reinstalled TB on new laptop. I have the SSD with old profile, and added profile to the new Profiles folder. Thought it would be as simple as editing the Profile.ini to specify the old profile, but that hasn't worked. Need help.

Dennis

Hello, I have a problem. I'm a Thunder Birth email client user. Until now, the default program for opening PDF files was Adobe Acrobat Reader. I was forced to delete it and replace it with Foxid PDF Editor. I changed the default PDF opening programs in Thunder Birth settings, see attachment number 1. Unfortunately, when composing a new message, I'm having trouble viewing PDF attachments. See attachment number 2. Please help.

I have a friend who send me things that I often like to share with others who are on a distribution list. He is also a member of that group. When I forward what he sent me to the group, I would like to exclude him from receiving that mail. How can I do this without removing him from the group list each time?