Thunderbird Community Forum

All fields in Account Settings (Account Name, Your Name, Email Address, Organization, Signature text) have gone blank. I keep entering the appropriate text in each of these fields but as soon as I close the Account Settings tab and reopen it, they all disappear.

I am trying to empty my Junk folder, but TBird just hangs "Not responding". This doesn't happen with emptying the Deleted folder - that works fine. I have recently moved to Windows 11 - this didn't happen on Windows 10. I am running release 128.7.1esr (64 bit).

trying to install thunderbird on a new laptop. got the donation screen, donated. got the thank you screen, it says carry on and complete installation but there is nothing to install, no files downloaded and everything takes me back to the first screen and the thank you screen. I'm getting to the point of taking my donation back and just sticking with outlook!!!

I've had issues with this in the past and it seems that it normally just " magically" fixes itself after a while. but this time it's just been ongoing for about a month.

All emails that use HTML are coming through as illegible scribbles unless I view the message bodies as simple HTML(attached screenshots of emails)

this is getting somewhat frustrating. I tried to repair the folder from the properties menu for each inboxes and I tried to do a clean install of thunderbird but it's still giving me the same issues.

hoping somebody can shine some light on how to fix this issue.

we're using godaddy mail (outlook) if that makes a difference.

I am trying to whitelist a domain name. TB won't let me do that. This company has a plethora of emails. I don't want to whitelist every single one of them. That would take me days. It is impractical. I want to whitelist the domain name which is concentrix.com. I want to ensure that all emails coming from that domain name land on the inbox folder. How can I do that on TB?

Many times when I am forwarding emails or copying and pasting text from an outside source, the spell check will choose a word like "isn't" and highlight "isn" as a misspelled word. This has happened with a number of different contractions.

Additionally, it will pick parts of an abbreviated name in someone's email address in the To: field as a mistake. I do not have the time or desire to constantly, go through a long email and choose 'add to dictionary' or click ignore. Why is it even looking at parts of a contraction, and it should be ignoring the To field altogether.

Is there something wrong with my version or is this how it operates? My TBird is up-to-date: 128.5.2esr (64-bit).

I have an email from my company, where I have 18 tags created (for all of us who use the email). And they are not synced. Comparing it with my other coworkers, I have half of the tags synced (tags are saved the same for all workers, same name and color). Please help

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes. Eventually it comes back, but it can take 5-10 minutes.

I do not have this problem with TB 115 on the same machine, or TB 128 on other machines (e.g. running Windows 10 or Ubuntu). TB 115 on the same machine can take a few seconds to come back (longer than on my other machines), but that s OK.

I have the same expereince whether or not I am troubleshoot mode. I have created a new profile with no add-ons (and less acounts) and I have the same problem. I was wondering if it is something to do with the fact that I have 8000 folders, and somehow TB is hanging while it checks all the folders. That account is a fastmail IMAP connection, but I have experienced similar on a backup Microsoft Exchange account (again an IMAP connection) with similar number of folders.

Any help would be appreciated.

Have been trying to sync my google caledar with Thunderbird on my win 11 PC. Have two calendar registrated on Thunderbird. On the standar "calendar" the other is under my Gmail acount. If I recive an invitation from outside I can't chose to which calendar I want to ad the invitation to. But if I send from my own E-mail (not Gmail) via Outlook on the PC. Thunderbird gives me the option to chose to which calendar to ad the invitation to. I have open the Google calendar and copied the "shared link" from Google and tried to ad that when creating a new calendar in Thunderbird. But when pasting the link into URL place I'm asked for "PSW". But when typing my Gmail PSW it just anwers " not working..." Obviusly I'm missing something. So please, can anyone explain all nesessary steps needed in order to make a possible sync between google calendar and Thunderbird.

Jack174

Hi,

I would like to install Thunderbird in current version (135.0.1) via flatpak. My OS is Ubuntu 24.04.2.

Currently, I have installed Thunderbird version 128.7.1esr via flatpak. I was not able to change the branch from stable to release. Can you give me some advice?

Cheers,

Kai

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203

For years I had a search folder at the top of my folder pane. I forget where it was exactly but it was no more than 3rd from the top, possibly under "Inbox". Today it somehow disappeared. So I've re-created the search folder, but now it's in alphabetical position, which puts it near the bottom. I know I can rename it with something like "aaa" to move it up, but is there another way? I tried marking it as a Favorite, but the Favorite Folder pane just appears at the bottom - so no help. I'm using v. 128.7.1 esr 64 bit.

The title describes the problem. This is an old problem that seems to be triggered by something embedded in the email. Other emails print to PDF or the actual printer without a problem. For security reasons, I cannot attach the email in question as it involves money and account identification.

The email is a credit card reward certificate from Costco and generated by Citibank in case someone else has reported this specific problem.

Re: Thunderbird 128.7.0esr (64-bit) under Windows 10

Unread incoming messages are indicated by a little red dot within the Thunderbird logo icon in the Windows notification area. When operating with a Unified Inbox, opening those messages in the Unified folder does not always clear the red dot, nor does the unread message counter in the left pane always decrement properly. What it seems to take to reset things when this happens is to expand the Inbox tree and simply click on the account name associated with the unread message. Anyone else see this?

After installing the Windows Thunderbid update, it downloads a gmail message about one per hour. Please help what could be the cause. Windows 10, wersja 21H2 i 22H2 64 Thunderbird 128.7.1esr (32 bity)

In my TB128.7.0esr I have a Profile with several IMAP-accounts all residing on the same IMAP-server.

For ONE of the accounts, when I do a move (drag-and-drop) of an eMail from A to B (ex: from Inbox to Folder or from folder to Inbox or .....) - in Thunderbird the eMail becomes available in the target, and is removed from the source - on the Server directories the eMail stays in the source and is as well in the target and this until I do a compact or until I close Thunderbird

For OTHER accounts everything happens immediately !

I couldn't find any setting that might imply this kind of behaviour

And yes, I checked, the icon during the drag-and-drop, it doesn't have the +sign on it, so it's NOT a copy

Any ideas what might be going on ?

Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

Good afternoon.

There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correctly, i.e. we see one header, but a completely different email opens, this is not the case with all emails, selectively. This also happens sometimes in previously received emails, and it also happens that the counter for new unread emails in some folders does not display until you enter this folder. The problem is only when working through the Thunderbird client, it has been going on for more than a year, the client has also been updated many times. This problem is reproduced on other PCs when we are log in this user account . There are no similar problems in the browser. Please help.

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com