Thunderbird Community Forum

I have noticed that even though i only had 50 gmail messages in my gmail inbox plus another say 80 in a virginmedia inbox (two separate addresses). I have a separate folder which is the all mail folder. Which at onetime was both gmail and virgin added together. About 2 week ago as mails downloading I realized this allmail folder had around 500 messages. Nothing to worry about so left it. Now its nothing critical but after deleting all gmail and virgin messages it still contained 500 messages. I decided to delete some and they dont go to the trash its like hold shift and DEL. Ive got down to 300 messages. I may be wrong but all mail means the two email adrrss added together or am I wrong?

I get notification of incoming emails but they never show up in INBOX -- or over a long delay. This happened once before having to do with off/online. I have no idea how this happens. Again, as before, I need help. Thanks, Eddie

Would it be useful to have an optional feature to allow TB to re-open closed windows and tabs, for example after you accidentally quit the app (as we still have no confirm dialog), or you may just fat-finger-close something... or if the app crashes. Firefox does this mostly well, I wonder if that figure might be implemented here for TB.

I have two Mac systems, an M1 MacBook Pro and a 2018 Mac Mini, both systems are running Sonoma 14.6.1. Last week I had to reinstall MacOS Sonoma on my Mac Mini (2018). After installing Thunderbird I noticed a difference between the two systems. I’ve always had the single line email listing as in the screenshot MBP, but now the Mini has a two line email listing as in the screenshot Mac Mini. How do I get back to the single line listing?

In the Thunderbird calendar, I'm trying to create a repeating event that occurs on the fourth Wednesday from Sep 25, 2024 through Jan 22, 2025.

But each time I try to set it up, using Jan 22 as the end date, Thunderbird changes the end date to Jan 21 and so the last event does not get created. I've tried several times and this keeps happening.

What's going on?

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2 messages at atime... every time I click Get all new messages and it only got to april 2023... so it still has about 10k messages to download... Thank you for any sugestions!

I've been using Thunderbird for several years now without any issues, and I currently have the latest version installed. I typically have multiple email accounts logged in. Recently, I tried adding a Gmail account, but it wouldn’t log in, showing the error: "Unable to log in at server. Probably wrong configuration, username, or password."

I’ve tried the usual fixes like closing and reopening Thunderbird, clearing cache files, and even searching online for solutions. Based on what I found, I’ve tried turning off VPN/antivirus, changing the default browser, clearing browser data, and, finally, uninstalling and reinstalling Thunderbird after removing all my email accounts.

Now, I’m unable to log in to any of my accounts, which were working fine before. Can anyone guide me on how to resolve this issue?

Thanks in advance!

I'm running Thunderbird 128.2.0esr (64-bit) to download email messages from https://outlook.live.com using POP3.

I've been trying for weeks to switch Thunderbird from normal password to OAuth2 before outlook stops allowing normal password access to their server on September 16. But when I do that Thunderbird just stalls and doesn't download any messages. But if I switch back to normal password, then messages resume downloading.

I've uploaded a screenshot of my server settings.

Will in Seattle a.k.a. "Clueless"

auth

Dear developers,

The first of all, thank you for your work and for the new Nebula version of Thunderbird.

One thing I don't find well solved in the new version. In the new look of the email list it is not clearly visible at a glance which emails are unread/new.

Thanks for the discussion

I downloaded Thunderbird, set it up with 3 email accounts played around with it all afternoon, closed it then when I try and open it back up it's like it's not there at all. It takes me back the the 'thanks for downloading page and opens the bit for me to set up a new email. There are no folders there at all. All I can do is start afresh and enter the email addresses again. This can't be right???....

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead.

The file system contains quite a few profiles though:

``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ```

but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`.

I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories.

The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M).

Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again?

• • PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?

When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder - does not fix it. i've Restarted TB - does not fix it.

If i select the Sent folder and select the message that was sent yesterday and created with the Template that was in the Template folder, it opens correctly - with the addresses and with the correct text. If i edit that msg and save it as a Template, i am able to go to the Template folder and select the newly created Template and it opens correctly. At the same time, ALL of the saved Templates now become available - ??!!!¡¡¡

Have a beautiful afternoon and be happy! And, as always, thank you for your wonderful program and helping with this Forum!  :)

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow.

First off, at opening time, it takes ages (over a minute) to download some incoming (small) messages - while this was definitely not the case with the previous version I was running. Sometimes, it hangs (for anywhere from 15 to 60 seconds) while I am typing a message.

Also, e.g. today, I tried to send an email (250 KB or so): it just kept on saying "sending". When I clicked (after a few minutes) to stop the sending, the window closed without further ado and I couldn't find the message anywhere (not in the Drafts, not in the Sent). I did it again, it then hung on copying the message to the "sent" folder. When it finally said it failed, and asked if I wanted to have it copied to a local folder, I clicked "yes". Upon checking, it had stored it in the "sent" messages, not locally...

I am running Windows 10 Pro, with ample memory and disk space, and a fiber optics connection. The CPU is not overloaded at all nor any other ressource.

It is becoming increasingly annoying.

I'm running for quite a time Thunderbird on Windows up to Win11 without any problem. For about 3 years I'm using the same TB profile in dual boot environment with Linux Mint (v21 until last week and now version 22). I understood why I didn't get access from Linux side after the latest TB update in Windows as obviously the file structure and other things had changed to make it incompatible to elder versions.

However, as Linux is now my normal working environment, I've tried it again after upgraded my system to Linux Mint 22 Cinnamon 6.2.9 , kernel 6.8.0-44-generic and failed again, having the same error message when starting the profile: "Thunderbird is already running, but not responding. To use Thunderbird, you must first close the existing process, restart your device, ore use a different profile. "sudo killall Thunderbird" didn't find a running process.

I've tried importing everything in a new profile, which worked (more or less), but failed with all attempts getting access to my local profile. A local profile appears after importing but contains no data, trying to import its data separately doesn't trigger any error message when just ticking "E-Mail", but nothing is imported. When ticking "E-Mail" and "Settings", I'm getting a red alert that asks me to look into the error console which doesn't help either.

What can I do ????

I'm running Thunderbird 128.2.0esr (64-bit) on a Windows 11 PC. I can't find any way to associate a *.log file with notepad, even though this is the my windows default.

• Other file types work fine
• But Notepad isn't in the list when I double-click the file and I have to browse for it every time.
• When setting the default for another file type, it said this could be changed in "Options". I have Settings, but not Options. Under Menu > Settings > General, it has "Files & Attachments". Under this there are 2 columns: Content Type and Action. The only thing listed is Portable Document Content (PDF) and no way to add anything.* Bulleted list item

The operating system: Windows 10. The content of messages in the inbox or in the sent folder disappears. Emails from a continuous period are disappearing, for example, now they have disappeared from 12th July at 9:45 to 22nd August at 12:13. The messages are visible on the list, but they have no content. They had content before. Moreover, when I deleted all the emails from such a folder, its file size on the disk did not decrease to 0. The problem started to appear the day before yesterday. It had never happened before. How can I fix this problem?

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders:

• The folder icons switched from the standard folder icon to the "Drafts" icon.
• The right-click context menu is reduced (just like for other special folders), e.g. the "delete" command is missing.

So how can I delete this misbehaving folder now ?

I doublechecked in my account manager and via config editor that the subfolder are NOT used as DRAFTS folder for any of my (POP3) accounts.

Thank you so much.