Showing questions tagged:

Lost Incoming e-mail message sound with latest 153 update

As in the subject, my computer has sound everywhere else but, despite 'play a sound' still showing as ticked in general settings, no sound happens when an e-mail arrives.… (read more)

As in the subject, my computer has sound everywhere else but, despite 'play a sound' still showing as ticked in general settings, no sound happens when an e-mail arrives. And, in general settings for 'when a new message' arrives, I can hit the Play Button there and the sound happens. How do I fix this?

Open 1 50

Thunderbird not saving a copy of my sent messages in the "sent" folder

Hi! I am having an issue with displaying sent mails. As you can see in the screenshot (cropped for privacy), I have selected the option to "Place replies in the folder of… (read more)

Hi! I am having an issue with displaying sent mails. As you can see in the screenshot (cropped for privacy), I have selected the option to "Place replies in the folder of the message being replied to", which to me means that eg. a reply I sent will both be shown in the "inbox" folder in the message thread, as well as in the "sent" folder. However, it only shows up in the "inbox" folder. Why does this not work?

Thanks!

Open 2 81

Thunderbird stops download mail

I'm running the current version of Thunderbird on Windows 11 Pro. Several time in the last few weeks I have noticed periods where I don't seem to be getting mail. When I … (read more)

I'm running the current version of Thunderbird on Windows 11 Pro. Several time in the last few weeks I have noticed periods where I don't seem to be getting mail. When I close Thunderbird and restart it I get batches of 10-20 email messages that had been delivered to my shaw mail account, but which Thunderbird hd stopped downloading. There were no obvious messages that it had failed.

Open 40

Receiving, deleting, and sending messages is extremely slow for 1 of 2 users on HP desktop computer.

Thunderbird had been working great for both of us until after my wife stopped checking her emails for a couple of months. When she later opened the program her inbox star… (read more)

Thunderbird had been working great for both of us until after my wife stopped checking her emails for a couple of months. When she later opened the program her inbox started downloading hundreds of emails (very slowly) until her inbox contained well over a thousand. I started to delete the unwanted ones but it went very very slowly. I finally whittled it down to a few hundred but the program continues to run very slowly in all phases. In one instance, it took 11 minutes to delete 39 messages. Downloading and sending are not much different. I've done virus scans, checked settings, restarted the computer etc., all to no avail. And when we switch users, my Thunderbird email runs perfectly. I also contacted my internet provider (Spectrum) but they said it had to be a program issue. How can I restore my wife's email to normal function? Thanks, Joe S.

Open 20

Notification: What Does "Inotify initialization error" Mean?

Hello, Every now and then Thunderbird pops up the notification in the screenshot. Can anyone tell me what it means and if I should do anything about it? Alan. … (read more)

Hello,

Every now and then Thunderbird pops up the notification in the screenshot. Can anyone tell me what it means and if I should do anything about it?

Alan.

Solved 7 40

Restoring Thunderbird after Windows Reinstall

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails tha… (read more)

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails that are stored on my PC as mobx files. I do not use Thunderbird as an active email client. I reinstalled Thunderbird, but have been unable to get it to find my mobx files that are stored together in a folder.

Solved 6 60

Folder names duplicated

I had this issue some while back, then an update resolved it. Seems another update has brought it back. Having just updated, still on ESR, I find that I now have 2 folder… (read more)

I had this issue some while back, then an update resolved it. Seems another update has brought it back.

Having just updated, still on ESR, I find that I now have 2 folders named "Spam", but in fact looking at the folder properties 1 is actually still "Junk".

The images explain it well.

As in the past, I'm unable to correctly rename the second Spam folder back to Junk.

It has to be the update that caused it (as previously).

When can I expect another update to resolve it?

Open 1 20

Import from Outlook (M365) Mac OS to Thunderbird?

Hello - new forum user with some previous familiarity with Thunderbird. I'm looking for advice on mail import from Outlook (M365) on Mac OS. I will only be using TBird fo… (read more)

Hello - new forum user with some previous familiarity with Thunderbird. I'm looking for advice on mail import from Outlook (M365) on Mac OS. I will only be using TBird for accessing historical mails in future rather than as the main mail app going forward.

I have installed Thunderbird and looked at the Import Tool but it doesn't list Outlook as an option. I've looked through the Import Tool support pages and I can see Outlook is an import option but it only seems to appear when I filter the web page based on Windows 11 rather than Mac OS.

Am I able to use the Import Tool on Mac OS with Outlook?

I'm using Mac OS Monterey 12.7.6 and have Thunderbird 153.0.1 and Outlook for Mac 16.89 (M365) installed.

If the Import Tool isn't available, is the next best option to drag individual folders from Outlook to the Mac desktop to create MBOX folders and then drag those into Thunderbird?

Thank you in advance.

Open 9 60

Are thunderbird's saved logins the same logins Yahoo recognizes and accepts? Tbird's look like nothing I ever saw

I'm trying to resolve password issues. I fear that I might lose access in T-bird as I have through my browser. T-Bird presently works to receive e-mail at two addresse… (read more)

I'm trying to resolve password issues. I fear that I might lose access in T-bird as I have through my browser.

T-Bird presently works to receive e-mail at two addresses: [redacted]@pacbell.net and at [redacted]@pacbell.net. It won't let me send email from [redacted]@pacbell.net.

None of my "they did work in the past" passwords allow me to log in with yahoo or AT&T

I want to use the same p- words with t-bird and yahoo and AT&T

Solved 6 20

I have 5 emails setup and I can only receive email, I can't send emails.

I have 5 emails setup on Thunderbird. I can receive emails for all 5 accounts. However, I can't send email on any of the accounts. I went through some of the old threads … (read more)

I have 5 emails setup on Thunderbird. I can receive emails for all 5 accounts. However, I can't send email on any of the accounts. I went through some of the old threads and tried to adjust the outgoing server, but I haven't been successful. Typically, I get a message like attached.

Open 40

I just had a fake prompt to add a password to a website mimicking Thunderbird

“A fake login page at auth.tb.pro appeared while adding an Outlook account in Thunderbird. It is NOT a Thunderbird or Microsoft domain. Do NOT enter your password.” Is th… (read more)

“A fake login page at auth.tb.pro appeared while adding an Outlook account in Thunderbird. It is NOT a Thunderbird or Microsoft domain. Do NOT enter your password.”

Is this a known scammer - have others been caught by it.

I hope I avoided trouble by not responding and following the instructions I was able to get from Microsoft CoPilot to locate and remove the the dangerous cookies from my PC.

My screenshot shows the cookies that were there.

Solved 2 60

Cannot import contacts from outlook 2016

Using the Import function in TBird doesn't work for me - I'm not clued up enough to edit the columns and I don't have all the same columns in my Outlook contacts. The imp… (read more)

Using the Import function in TBird doesn't work for me - I'm not clued up enough to edit the columns and I don't have all the same columns in my Outlook contacts. The import function says it's done and TBird shows 1972 entries, but nothing is visible. when I looked at the pdf version of the import, I could see the mess of the columns and gave up. PLEASE is there some simple way to do this. I'm trying to let go of Outlook because it doesn't download my gmail anymore. Thank you for any help.

Open 4 20

Štítky

Dobry den, vytvoril som si stitky - uhradene (zelena farba). Ked si stitkami oznacim spravy a potom sa prekliknem do ineho priecinka a vratim sa do toho predtym nazad kde… (read more)

Dobry den, vytvoril som si stitky - uhradene (zelena farba). Ked si stitkami oznacim spravy a potom sa prekliknem do ineho priecinka a vratim sa do toho predtym nazad kde som si to oznacil, zmiznu. Alebo ak zavriem program a otvorim nie su tam. Predtym ich pekne drzalo, teraz nie.

Open 30

153 Esr drops part of directory name starting at "&" (did not happen with 140)

Hello, I have an issue while detaching an attachement under a directory that has is name on a network share "G:\03_AFFAIRES Ad & FI\" When i detache a file inside thi… (read more)

Hello,

I have an issue while detaching an attachement under a directory that has is name on a network share "G:\03_AFFAIRES Ad & FI\"

When i detache a file inside this directory the link in Thunderbird is broke because it become "G:\03_AFFAIRES Ad "

It was working in the previous version of thunderbird ESR 140.x

Open 2 10

Thunderbirdサーバーにログインできなくなりました。

突然「pop.mail.yahoo.co.jp サーバーのユーザー パスワードを入力してください」と出たので記録してあるパスワードを入力したのですが「サーバーにログインできません」と出ます。パスワードをリセットして新しいパスワードを再度入力しましたが、やはりログインできません。 現在Thunderbirdでyahoo mailとgmail… (read more)

突然「pop.mail.yahoo.co.jp サーバーのユーザー パスワードを入力してください」と出たので記録してあるパスワードを入力したのですが「サーバーにログインできません」と出ます。パスワードをリセットして新しいパスワードを再度入力しましたが、やはりログインできません。 現在Thunderbirdでyahoo mailとgmailを使用していますが、gmailは問題無く送受信できています。

Open 40

In Tbird How do I return to the inbox in a single step

So thunderbird mail has this system where old emails spread horizontally across the top of the screen in small icons and if you select and open an older email from the s… (read more)

So thunderbird mail has this system where old emails spread horizontally across the top of the screen in small icons and if you select and open an older email from the sidebar for the inbox and then want to return to the inbox, the only way I have found to return to the inbox is to click and hold the left arrow on that horizontal bar at the top with the email icons. This is too time consuming. Is there a faster way? Also, is that bar necessary? Why not just have a system that uses the sidebar that actually identifies the individual emails.

Solved 2 1 50

With version 153: Unable to send from gmail account. And cannot create a new gmail account - spun forever.

After the last update of Thunderbird, we lost the ability to send gmail messages from our pop gmail account. We only got incoming messages when we restarted thunderbird.… (read more)

After the last update of Thunderbird, we lost the ability to send gmail messages from our pop gmail account. We only got incoming messages when we restarted thunderbird. We've worked for 6 hours with Claude Opus and it finally gave up. Out AOL account and our comcast accounts still work. We tried to create a new imap account in gmail and that spins forever. Account does not get created. the last error message was " Error Creating Account - Incoming server already exists."

Then we tried deleting the pop account and then creating a imap account and that also spun forever failing to create an account. Webmail works.

Open 3 60

Errors in compose menu after Update to 153.0.1esr (Menus gone)

Hi folks, I'm a happy Thunderbird user since more than 20 years. I just updated my TB to Version V.153.0.1esr. Then I want to compose an eMail and suddenly I recognized … (read more)

Hi folks, I'm a happy Thunderbird user since more than 20 years.

I just updated my TB to Version V.153.0.1esr.

Then I want to compose an eMail and suddenly I recognized the two Menus with File, Edit, View and Send.... Attach are gone.

Normally from the top to the buttom I see the following menu lines: 1. Write: (no subject).... 2. File Edit View... 3. Send........ and Attach at the end 4. From.. 5. To... 6. Subject 7. The line with Paragraph etc. 8. The area to put my email text in

The lines 2. and 3. are fully gone.

Can you please give an answer how to reactive the lines 2. und 3. during composing an eMail?

Solved 2 60