Thunderbird for Android Community Forum

In my Thunderbird client on my tablet (Android), phone (Android), and laptop (Windows 11) over the last week, it has stopped emptying the Trash folder by clicking "Empty". Also, across these platforms the Trash folder will no remain synced, while it appears other system folders remain synced.

As I have not made any client setting changes (prior to troubleshooting this issue), I must assume a recent background change/app update has occured.

Please advise.

Bonjour à tous,

I recently updated Tbird Mobile to v21.0. I'm on the latest version of Android released for the Samsung Galaxy Z Flip 6. The "Empty Trash" and "Empty Spam" commands no longer work. I have to go to the desktop version, empty those folders there, then go back to the mobile version and resync in those two folders to get the trashed files to "go away". This never happened before the v21.0 update.

Is there something I need to do/change, or is this a bug?

Merci d'avance, John

Running version 21.0 on Android 17.

Emptied my trash just this morning. Worked fine. Went to do it tonight, said yes to the confirmation and it just sat there. No deletion. Sent a test message from another acct and that arrived fine, so it's not having problems accessing my server via IMAP.

I just downloaded your app (thunderbird) to download some important emails for my lawyer about my SSDI case.

I moved all of the ones I needed to a folder of their own.

I went into your app, found them and apparently clicked something that made them all disappear, it was not "delete" or the trashcan icon.

I've googled and everything I read tells me to go to the trash folder. I do not have a trashcan folder.

Please help.

Hi,

I had selected a couple of emails and went to press the menu button dots, but hit this button instead. Emails vanished.

How do I undo what I did?

I can't find a dummies guide to the basic android app interface.

Thanks

I hope the Mozilla support team will read that post too.

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