Firefox Community Forum

I have been battling with Firefox for a bit now with this 'helper tool' download. Every single update it requests access, which is has, and then won't actually open Firefox. I have to uninstall and reinstall each time to get some level of functionality back.

Checking online this isn't a problem isolated to my own computer, but aside from getting the pro version, there were no great solutions.

Can this issue please be fixed?

Hi,

I was super pumped about profiles but it seems it has gone terribly wrong for me.

I created a two profiles on one computer and would like to reuse them on another. Apparently this is impossible, which is really too bad, please change that! Why would I want to redo everything on every computer that I work with? And it deleted bookmarks on other computers synched to my account, why?

And I deleted every profile on one of my computers, in the hopes to "start fresh" since I had lost all my work, and now Firefox refuses to open. It indicates "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

So now I need to re-install the whole app. Just... Why?

Thanks!

For a few weeks now, I've noticed that Firefox will not open properly and gets hung with a rotating circle. I have tried all of the conventional fixes including installing a new version but it doesn't seem to work. In the meantime, I will use Safari and occasionally, up to an hour later, it will open and operate normally...until I restart my Mac at which point the whole process starts all over again. But usually, I just get the finder message "Firefox not responding"

Please advise.