Showing questions tagged:

All older add-ons can't install because they are corrupt?

I'm using Firefox v126. I'm searching through the add-ons trying to find a few that I like and most don't work with my older version of Firefox. So I click into the versi… (read more)

I'm using Firefox v126. I'm searching through the add-ons trying to find a few that I like and most don't work with my older version of Firefox. So I click into the version history of the add-on and find an older version of the add-on that will work with the version of Firefox I am running. Except... I click it and I get:

"The add-on downloaded from this site could not be installed because it appears to be corrupt."

say what? ok maybe a fluke, so I click on through, older version, older version, still old version. All give me the same error. Okay, maybe its just the add-on, no, its literally any older version of any add-on.

No way all those versions of add-ons are "corrupt." I can download the .xpi, rename to .zip and view the contents. Anyone run into this particular problem before and if so, how did you fix it? I'm keen to keep v126 of Firefox and would like to use the add-ons that I like to work with it.

Solved 3 60

Credit card info

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find. … (read more)

I went to settings and then to privacy and security and tried to find auto fill to remove credit card info. I couldn't find the setting the browser told me to find.

Archived 2 361

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Solved Archived 22 13702

Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (read more)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Solved Archived 7 1086

Amazon loads slowly or not at all; all other sites are fine

Hi! I'm using Firefox 126.0 on Fedora 39. Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine. I had a couple of certifi… (read more)

Hi! I'm using Firefox 126.0 on Fedora 39.

Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine.

I had a couple of certificate-related errors saying that the identity of the site couldn't be verified, but I can't reproduce the problem, so I can't quote the exact wording, I'm afraid.

The same Amazon pages load properly in Chrome on the same machine, and they load properly in Firefox in a VM on the same machine. That tells me network connectivity must be fine.

I've tried disabling all extensions, reverting to the default theme, running in Troubleshoot Mode, clearing cookies and site data, clearing the startup cache, disabling hardware acceleration, and creating a new profile. The new profile helps slightly, in that it loads more of the page before getting stuck. Nothing else helps at all.

I'd prefer not to refresh Firefox if I can avoid it, because I don't want to lose all my plugins and settings. This installation is five years old. Besides, a new profile didn't fix the problem.

What's the next thing to try? I'd really appreciate any ideas.

Solved Archived 3 1653

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Archived 5 240