Account/password issues

A few things are going on since I put Firefox on this Mac, and I'm not sure if they're related: I can't import my logins.csv any time I try to save a new login, the… (read more)

A few things are going on since I put Firefox on this Mac, and I'm not sure if they're related:

  • I can't import my logins.csv
  • any time I try to save a new login, the little blue "password saved" notification pops up, but no passwords are saved
  • when I try to pair with my mobile, Firefox won't display the QR code, and instead it's blurred out and says "Pairing unsuccessful. Try Again."
  • more recently (last week or so, maybe?) the desktop browser logs me out of my account every day or two

Desktop and mobile are the most recent versions.

Asked by Anneka Duela 6 ordu

"Do Nothing" option for Open With Applications missing from FF 142

in Settings under "Applications" i had the "Do Nothing" options chosen for several file types, to prevent automatically getting kick to a different app every time i opene… (read more)

in Settings under "Applications" i had the "Do Nothing" options chosen for several file types, to prevent automatically getting kick to a different app every time i opened certain webpages (ie Telegram links). the "Always Ask" option is available but that also disrupts workflow with the popup box and no quick keyboard shortcut to dismiss it. i am about to downgrade i am so frustrated about this. i have several hundred pages to go through, and it should be as easy asopening the pasge and selecting text, but now each time the page opens, i'm forced to either switch apps or manually dismiss a popup.

Asked by marlboro1342 Duela 8 ordu

Last reply by marlboro1342 Duela 8 ordu

Unable to disable restore from crash on Firefox

I'm on Linux and have been using Firefox since I switched over. The first thing I disabled was restoring tabs because I never need it/find it annoying. I noticed that eve… (read more)

I'm on Linux and have been using Firefox since I switched over. The first thing I disabled was restoring tabs because I never need it/find it annoying. I noticed that every time I would restart my computer with Firefox open it would restore the session. I understand that this happens because Firefox sees it as a crash so I changed the following settings:

  • browser.sessionstore.resume_from_crash from `true` to `false`
  • browser.sessionstore.max_windows_undo from `5` to `0`
  • browser.sessionstore.max_tabs_undo from `25` to `0`
  • browser.sessionstore.max_resumed_crashes from `1` to `0`

I changed those according to this guide: https://kb.mozillazine.org/Session_Restore#Completely_disabling_session_store

Unfortunately any time I restart my computer with Firefox open it resumes my session. Is there any other way to turn this off? Theres no way all of these settings do nothing.

I also deleted the contents of sessionstore-backups in the profile folder but it just recreates the files after a while.

My goal is to be able to restart and shutdown with Firefox open and not have to worry about it restoring tabs.

Asked by elcalzado Duela 8 ordu

Firefox compatibility with PPT

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Runn… (read more)

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Running Windows 10. PPT and Firefox are up to date.

Asked by garyfifield Duela 9 ordu

java script is not working even though in settings it says it is enabled.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me tha… (read more)

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Asked by c.hixson Duela 10 ordu

Last reply by jscher2000 - Support Volunteer Duela 9 ordu

Somehow, I think a passkey or passcode has been created on my laptop

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passw… (read more)

I have no other devices to "sync" to. This may or may not be why my "passwords" in Firefox have been locked down as I can not now log into my hotmail.com account. Passwords are visible in Firefox except for the passkey which I can't seem to delete. I need to either see it or delete it. Also, it won't do any good to send a response to the e-mail linked to Mozilla. I had to create a new temporary account to try to get MS to restore my hotmail.com account. The storing of Passwords by Firefox is not helpful to me & I do not want it & need to turn it off. Thanks for help in this multilayered mess of software I'm using.

Asked by barb_m_b Duela 10 ordu

Last reply by jscher2000 - Support Volunteer Duela 9 ordu

Poor instructions on "Ask your question" page.

I just found out the hard way that trying to add troubleshooting information to a question can cause one to lose whatever was written as clicking "try these manual steps"… (read more)

I just found out the hard way that trying to add troubleshooting information to a question can cause one to lose whatever was written as clicking "try these manual steps" opens in the same tab and erases everything one has written.

"Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps."

Please add a note that clicking on "try these manual steps" will cause you to lose everything you have typed in previously - so right click and click "Open link in new tab"

(using FF 142.0.1 on a Windows 11 laptop)

Asked by msprinker Duela 13 ordu

Last reply by jscher2000 - Support Volunteer Duela 9 ordu

How do i permanently disable all AI on firefox

I constantly get pop ups for AI i don't want and the AI makes firefox slower. I don't see a use in AI integration with Firefox and I would like to disable it. How can i d… (read more)

I constantly get pop ups for AI i don't want and the AI makes firefox slower. I don't see a use in AI integration with Firefox and I would like to disable it. How can i do this?

Asked by ndr1940 Duela 14 ordu

Last reply by jscher2000 - Support Volunteer Duela 10 ordu

passwords

Everytime firefox updates I lose my passwords to my sites. This is becoming disgusting. Now I have lost passwords to my google mail, that is when I go to log in, it not… (read more)

Everytime firefox updates I lose my passwords to my sites. This is becoming disgusting. Now I have lost passwords to my google mail, that is when I go to log in, it not to be found. Firefox used to be so easy to use and my passwords and ID were saved on the websites I use, but not any more. It makes using firefox to log into websites I use so much harder and INEFFICIENT.

Asked by charma_craven Duela 10 ordu

CUSTOMIZING HEADERS AND FOOTERS WHEN PRINTING

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center… (read more)

How can I customize the headers and footers of a print job? Specifically, I want to change where the header and footer info appear on the page, i.e., left corner, center, right corner. I'm using Firefox Browser version 141.03. Under Print > Options, the only option is to show or not show the headers and footers. There is no option to EDIT them. Thank you.

Asked by LaQuifa Gonzalez Duela 11 ordu

Last reply by jscher2000 - Support Volunteer Duela 10 ordu

  • Blokeatuta

Bookmarks

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the si… (read more)

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the site address. I used to use those colored icons as a quick reference to select the web site I wanted. Being I have MANY bookmarks, those icons to the left were a GREAT help to locating a specific bookmark.

   I could locate a bookmark by the web site icon that is shown to the left of the site address. Now that icon just shows a non colored ball with globe in it.
  Is there a way to show a earlier date of my bookmarks? Maybe that way I could see the old bookmark menu the way it used to be shown when I accessed my bookmark menu? 
   Can someone please help. Thank you.

Asked by sciencemagic Duela 12 ordu

Last reply by Paul Duela 12 ordu

keeping track of Ffx password entries

I have many on-line accounts, but the Password Manager prohibits acct name, & note (for purpose, date, reference, etc), allowing only a URL, UId, & Pw. It is like… (read more)

I have many on-line accounts, but the Password Manager prohibits acct name, & note (for purpose, date, reference, etc), allowing only a URL, UId, & Pw. It is like having a hundred unremarkable keys on a 10# key ring. Can you think of any way to get around this problem, or better, can the PM have even one more field for user use, if only to name or link to a local account file?

Asked by JFfB Duela 13 ordu

Last reply by Paul Duela 13 ordu

Firefox browser

After being hacked, I removed my Firefox browser and tried to reinstall. However, what I got no longer uses Firefox but instead I can only browse using Google, which I d… (read more)

After being hacked, I removed my Firefox browser and tried to reinstall. However, what I got no longer uses Firefox but instead I can only browse using Google, which I don’t want.

Please help me install the Firefox browser!

Thanks

Asked by Barbaralynne Duela 14 ordu

Last reply by Paul Duela 13 ordu

bookmarks

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed unde… (read more)

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed under 'HELP'. NO success. Past profile storage locations are non-existent. Did a restore point on computer/ no help. I'm using windows 7 so did an upgrade as noted in Firefox notice.

I've been using Firefox for years and would hate to change. Hope recovery is possible.

Thank you, David

Asked by David Walker Duela 14 ordu

Last reply by Paul Duela 13 ordu