Firefox Community Forum

I have been using the same firefox account for six years, and when the update that added user profiles came out, I successfully transferred all of my information to a profile. Well, today my firefox wasn't responding, so I used task manager to close it and restarted my computer. When I opened firefox again, it prompted me to select or create a profile to continue browsing. Crucially, it did not list the profile I had been using as an option, so I created a throwaway profile so look up what was going on and how to fix it. I tried logging into my mozilla account; no record of my previous browsing data, bookmarks, or extensions. I tried following the steps in the "Restore bookmarks, passwords and data from an old Firefox profile" article from Mozilla Support, but my old profile no longer appears in the profiles folder on my computer. I'm worried that if I keep messing around trying to restore my old data, I'll do some irreparable damage and never be able to get it back. Is there anything I can do in this situation?

Hi,

Since installing the latest FF update (148) a few days ago, I have trouble replying to any topic on this site: https://www.4x4community.co.za/forum/. Prior to this update, there was no problem in replying or posting to the forum.

I do not have this problem on any of the other forums of which I am a member, only this one. I can log in and read posts with no problem, but I cannot reply to any post. I am also unable to start a new post on this particular forum (of which I am a Moderator). There is no flashing cursor when I wish to post, and I also cannot 'copy & paste' a reply either.

I have disabled Malware Bytes, Dark Reader and AdBlock plug-ins, this makes no difference.

If, however, I run FF in the "Troubleshoot" mode, I am able to to post replies to this forum. I have reinstalled FF v148 twice, the issue remains.

Testing the same forum with Opera browser I can access and reply to the forum above, even though with Opera I use the same plug-ins mentioned above turned on. It appears to thus be a FF permissions issue. I have cleared my Cookies and cache but this did not help.

Do you have any other suggestions? I am a FF user from day 1 all those years ago and have no desire to change to another browser.

Regards, Eric

since Vers. 142 I am having a really bad and wasteful time searching for my previous tabs when firefox is closed....initially it worked, but now RESTORE PREVIOUS SESSION IS NOT ON THE MENU UNDER HISTORY.... WHY IS THIS ALWAYS A PROBLEM WITH UPDATES???? IT SEEMS THAT THE UPDATES WHEN LISTED DON'T SHOW HAVING ANY TAB INFO, BUT SURE AS DAY/NITE WHEN I TURN MY DESKTOP AND FIREFOX, TABS ARE MISSING AND I CAN'T RECOVER THEM.

IT WOULD SEEM THAT IF THE DESIGNERS REALLY WANTED TO DO SOMETHING WELL, THEY SHOULD BE TRYING TO FIND OUT WHY THIS HAPPENS ON A REGULAR BASIS.

CAN'T "SNIP" A PICTURE OF MENU, SO HOW WOULD I MAKE A COPY OF IT SO YOU CAN SEE THAT RESTORE PREV. SESS. IS MISSING?

I have a machine I've been using for months and haven't got around to archiving the history and tabs for some research I was doing. I realized this could be problematic if anything happened to the machine, so I decided to sign-in to my Mozilla/Firefox account I made years ago, so it would be safely sync'd.

Everything was fine at first, it showed it was syncing and whatnot, but then after several minutes, Firefox crashed. Upon relaunching, ALL of my history is gone! Neither signed-in nor signed-out shows any history at all, except the searches I've done just now trying to undo this mess. Did I really just loose months of history due to some bug or is there a way I can manually restore or see it from the mess of cache/profile files on my machine?

Ubuntu user, so will be at ~/ or similar for most things I assume.

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this was a legitimate transaction and they unlocked my account, and everything seemed to be alright, my card was working all seemed well. That is until I tried to log in and check my balance and I could not get in. I then contacted the bank customer service and spent over an hour with them attempting to resolve this issue to no avail. The person on the line suggested that I try another browser so I connected to Edge, entered my log in and password, (which is stored in my Mozilla), and it went right through which proved two things, my password and login were correct and the issue is with Firefox which is very odd to me since it has always worked perfectly as long as I have been with this bank. Again, this issue began when the bank lock my account and as a side note they did the same thing with my wife's account, she called and they unlocked her account and every thing works as before and she can still use her Firefox and gets right in to the same bank with no issues but not me. Again, this started on the date I provided above and I can use any other browser and I get right in with no problem but I am a loyal Firefox user and I want to only use Firefox so I hope you can assist me in resolving this aggravating issue!

Thank you and Kind regards, George Morris

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the groups are there but can no longer use them. how can i uninstall mozilla firefox

i am on Firefox 148.0. settings requires a directory in which to save downloads although i marked to always ask. i see there was a similar problem 3-4 years ago. i want firefox to always ask where to place a file but it doesn't ask at all. i want it to never automatically save a file.

I was unable to login to Etsy via Firefox. I thought maybe I had the wrong password so attempted to select "Forgot password" button, and was unable to do that either. I was able to login successfully via Google Chrome.

I'm away at another location for a few months out of the year. The computer in the other location is almost identical to this one, done in a very simple manner, by using a backup and then reinstalling everything from previous computer to current, most of which is data.

The Firefox profile is copied over and then the version of the program from that other computer is copied, so the profile and program match. The last step is to disable each add-on individually, then to immediately enable them again. (Otherwise, the browser won't connect to the internet.)

I followed the same procedure today as every single time. But then I noticed the blank new tab add-on isn't working. And upon looking at the add-ons...none of the enabled ones are listed (or working). Only the disabled and recommended ones. I don't even know which were installed, and would have a hell of a time figuring out which ones are supposed to be there, and how they're set up.

Where did they go, and how can they be reinstated?

This has never happened before, and I've been doing this same thing for at least 3 years.

Thanks in advance.

Hi why have firefox started to close tabs when browser beeing closed? Allready checked the usual sugggestions like open previous, private mode etc. Assuming this relates to an update because have same issue on several computers ( same account)

Добрый день. Проблема наблюдается примерно около полугода. В браузере открыто несколько вкладок, не закрываются (новости, ВК, поиск, различные статьи и тд.). Происходит следующее: читаю активную вкладку, строго через определенное время, без каких-либо действий с моей стороны, активная вкладка меняется, т.е. открыты вкладки 1-5, активная 2, через 10 мин (до переустановки мозиллы всегда одно время) активной становится 4, к примеру. Раньше фокус перемещался на вкладку поиска Yandex, если закрыть вкладку с Яндексом проблема уходила! Я удалил браузер Yandex и все что было от него (автозагрузку, планировщик заданий), переустановил Firefox. Какое-то время все работает, но потом начинается снова, тут время переключения меняется. В последний раз (после удаления Яндекса) фокус стал переключаться на mail.ru, значит яндекс тут не при чем. Если закрыть Mail проблемы нет, если открыть страницу снова, то примерно через 1 мин. открывается mail.ru. Доп. информация Windows 11, плагинов и расширений в мозилле нет, пробовал работать в безопасном режиме браузера - не помогает, перезагрузка не помогает, помогает только закрытие "маркированных" страниц, проверял на вирусы NOD32, cureIT в безопасном режиме работы ОС, вирусов нет. Очень прошу помочь с решением!

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on sign in and it shows my email and password and I click again and I'm signed in. This morning it asked me to provide my email address and password i.e. fill in the blanks. It has not done that for at least 15 - 20 years. Not remembering offhand what my password was I clicked on the 3 line application tab in the top right hand of my screen and brought up the list which includes "Passwords". I clicked on the password file and it is blank. It has never been blank before -- did Mozilla/Firefox make a change that would make my password file disappear?

All of a sudden (after a recent update I suppose) every time I start to type anything in the "search" in the middle of my "home" screen, the curser jumps to the address space in the toolbar. I hate that! I want to continue to use search in the middle of the screen as I have for years since I started using browsers. I've tried looking at the setting for "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" and it is set to "false" as was recommended in another post some years ago. What do I have to do to revert back to the way it was before this change was forced on me?

When trying to play video from https://www.camelbackresort.com/resort-information/live-cameras, I get the following message:

The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

I'm running Firefox 148 in MacOS Ventura (current version)

I've tried the following:

Turning off Privacy Badger Turning off the default add blocker Starting the program in Safe Mode Refreshing the browser Turning off DRM Controlled Content Turning off Use recommended performance settings Deleting cookies related to the website Clearing cache and temporary files

None of the above had any effect. I was able to play these streams in earlier versions.

The streams will play in Chrome but not in Safari so this may be the result of a change in the website that was not tested outside of Chrome.

Any other suggestions would be helpful.